Privacy Policy

This privacy policy (“Privacy Policy”) contains VAULT ENERGY SOLUTIONS’s privacy practices for our web site located at www.vaultelectricity.com (our “Site”).  It includes what types of information we gather and track, how we use it, and with whom we share the information.

By using the Site, you agree to be bound by the terms of this Privacy Policy and by the Terms of Use. We may change this Privacy Policy at any time by posting revisions to the Site, and your continued use of the Site indicates your agreement to the revised terms.

We urge you to frequently review this Privacy Policy, and, if you do not agree to the terms of this or any revised policy, please exit the Site immediately.

Information that is Collected
VAULT ENERGY SOLUTIONS may collect 2 types of information about you: Personally Identifiable Information and Aggregate Information that is anonymous (such as your IP address – a number used to identify your computer when you are on the Internet).

Aggregate Information: VAULT ENERGY SOLUTIONS may collect Aggregate Information through the use of cookies or by other transparent means. We utilize this information to assess general usage patterns, collect demographic information useful to VAULT ENERGY SOLUTIONS and our business partners as well as administer and make improvements to the Site.  We, and our business partners, reserve the right to use, update, maintain, disclose and/or sell Aggregate Information.

Personally Identifiable Information: “Personally Identifiable Information” refers to information which you have provided us that lets us know the specifics of who you are and can be used to identify, locate, or contact you. Such information includes your name, address, telephone number and e-mail address.  You can visit our Site without telling us who you are and without revealing any information about yourself.

 You may be asked to register with our site or voluntarily provide Personally Identifiable Information to gain access to some parts of the Site.  You may always choose to not provide this Personally Identifiable Information.  This, however,  may lead to decreased functionality of the Site and decrease our inability to provide you with the products or services you require.

We also may request you to voluntarily provide Personally Identifiable Information that is not required to access features of our site. This information gives VAULT ENERGY SOLUTIONS the ability to make improvements to the Site and better serve your specific needs.

Use of Collected Information
VAULT ENERGY SOLUTIONS uses information to keep in contact with users and generally provide them with a better user experience.

We may use your information (including email, phone number, and address) to:
Complete business transactions
Provide easy access when you return to the Site without requiring re-entry of your information
Keep you informed about our products and services in which you may be interested
Contact you as part of a promotion
Meet legal requirements
Allow you to make a comment on the Site
Administer individual accounts
Provide customer support
Analyze the collected information
Provide Internet security
Analyze how our site is used
Solicit feedback about our services
To fulfill your order requests; including passing along your information to business partners who provide services for which you are requesting.  This data may include credit card information, social security numbers and other information required by the partner run credit checks and facilitate billing.

In the event of a merger, consolidation, sale, or transfer of all or substantially all of our assets or business, the transferred assets may include the data we collect about our users.   We also reserve the right to collect Personally Identifiable Information about you when you sign up for our Forums in order to ensure compliance with our Forum rules.

Certain information that you provide to us, such as name and email address, may be used by us or by a third party to communicate with you about special offers, industry news, and request for reviews.

You will be given the opportunity to opt out of receiving e-mails or other information from VAULT ENERGY SOLUTIONS.  Please contact us if you have questions about how your personally identifiable information is used.

Protecting your Information
We utilize “Secure Socket Layer” software to encrypt and safeguard the information you transmit to our site.  Your information is stored on a server that uses industry-standard security measures to help secure it from unauthorized access.  Although we have taken increased measures to protect that data, VAULT ENERGY SOLUTIONS cannot be responsible for unauthorized access to information obtained through illegal measures.

3rd Party Advertising
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to this and other Web sites in order to provide advertisements on this Site and other sites about goods or services that may be of interest to you.

When you visit the Site, we or a 3rd party advertiser may store or recognize some information on your computer in the form of a “cookie” or a similar file that can help us in many ways.  For example, cookies allow us to tailor the Site to match your interests and your preferences. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, functionality of the Site may be severely limited, and you may not be able to take advantage of many of the Site’s best features.

Linking to other Web Sites
The Site contains links to sites that may be operated by our business partners or other third parties. When you leave the Site, you may or may not see a new URL in the location bar.  We suggest you review the linked site’s privacy policies, and if you do not agree to be bound by the terms of that site, terminate your visit to that site.  We are not responsible for the privacy policies and practices of the sites operated by our business partners or other third parties.

Any unauthorized use of the Site may result in criminal and/or civil prosecution.  We have reasonable policies and procedures in place to protect the privacy and confidentiality of your data that we collect.  To help ensure the privacy of your information, we strongly urge you never to share your username or password with anyone and recommend that you change your password often and store it in a safe place.  If you are asked to create a username or password, please select words that do not personally identify you.

The Site may offer “autologin” which allows users to enter certain areas of the Site without first re-entering password information.

 You may want to disable auto login on your “Set Up” page if you are not the only person using your computer.

About Our Forums
The Site contains forums, which enable our users to better communicate with others through our site. We do not moderate the forums and are not responsible for the content which you or other user may post on any forum on the Site.  All Personally Identifiable Information you post in a forum may be viewed, collected and used by any other visitor to the Site.  That is beyond our control.  VAULT ENERGY SOLUTIONS strongly recommends that you do not post private information on any forum.