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Amigo Energy: Ratings & Reviews

Amigo Energy is a Texas electricity provider that features free-time plans, which give you free electricity at night, on weekends or during the day. It also offers bill-credit plans and bilingual English and Spanish support. Amigo is a brand of Fulcrum Retail Energy, LLC, the same company behind the Tara Energy Resources and Tara Power brands.

Amigo Energy at a glance

Plan types Fixed-rate plans from 3 to 36 months, including free-time and bill-credit plans
Service areas Texas deregulated areas, including Oncor (Dallas–Fort Worth)
Standout features Free nights, free weekends and free daytime plans; help with your old provider’s cancellation fee
PUC complaint rating 3 out of 5 (average), for Fulcrum Retail Energy
Complaints (May–Oct 2026) 50, for Fulcrum Retail Energy and all its brands
Company Fulcrum Retail Energy, LLC (also Tara Energy Resources and Tara Power)
Customer service 866-870-4178

Free-time plans and switching perks

Amigo’s free-time plans give you free electricity during set hours:

  • Free Nights: free from 9 p.m. to 7 a.m.
  • Weekends Free: free from Friday at 7 p.m. through Sunday at 11:59 p.m.
  • Simply Days Free: free from 9 a.m. to 4 p.m. every day.

Amigo also offers a few extras:

  • Cancellation fee help: on plans of 12 months or longer, Amigo says it will reimburse up to $150 of the cancellation fee from your previous provider. You’d have to pay it back if you leave Amigo within 12 months.
  • Same-day setup for move-ins who enroll before noon Central time and have a smart meter.
  • JustGreen add-on: 100% green energy for an extra $9.99 a month, if you want it.
  • GoodBundle subscription: perks such as a credit of up to 1¢ per kWh, waived late fees and discounts with partner companies.

Our take: a free-time plan only pays off if you can move a big share of your usage into the free hours, like running laundry and the dishwasher at night. Check the plan’s Electricity Facts Label for the rate you pay the rest of the time before you sign up.

Compare rates in your area

Rates change often and depend on your address and how much electricity you use. Enter your ZIP code at the bottom of this page to see current plans and prices for your address.

Amigo Energy plans

These are the plans Amigo showed for a Dallas ZIP code (Oncor) in November 2026, on its own site and on Power to Choose. Plan lineups change over time, and not every plan is offered in every area.

Plan Contract length What’s different
Free Nights Plan 12 / 24 12 or 24 months Free electricity 9 p.m.–7 a.m.
Weekends Free Plan 12 12 months Free electricity on weekends
Simply Days Free 12 12 months Free electricity 9 a.m.–4 p.m.
Mega Saver 24 / 36 24 or 36 months $150 bill credit in months you use 2,000 kWh or more
Power Perks 12 12 months $125 credit in months you use 1,000 kWh or more
Savvy Saver 12 12 months $50 credit in months you use 500 kWh or more
Apartment Essentials 12 12 months Marketed with no cancellation fee
Basics PTC 24 / 36 24 or 36 months Fixed rate
Sustainable Lifestyle 3 / Sustainable Simply Days 3 3 months Short-term fixed rate (Simply Days includes free time)

Fees to know: the Electricity Facts Labels for Amigo’s Basics, Power Perks and Sustainable plans list a $175 cancellation fee. When we went through enrollment, no deposit was required, but Amigo says its credit check may lead to a deposit for some customers.

Tip: before you sign up for any plan, read its Electricity Facts Label. It shows the actual price at 500, 1,000 and 2,000 kWh, plus any base fees, bill credits or free-hour rules. Bill-credit plans like Mega Saver only pay the credit in months you hit the usage level, so they can cost much more in a lighter month.

What customers say: complaints and ratings

Texas PUC complaint rating: 3 out of 5

The Public Utility Commission of Texas rates providers from 1 to 5 based on how many complaints they get per 1,000 customers, and 5 is the best. On the PUC complaint scorecard shown on Power to Choose in November 2026, Amigo’s company scores a 3 out of 5, which is average for Texas electricity companies.

One thing to know: the PUC reports complaints for the whole company, Fulcrum Retail Energy. That count covers Amigo Energy, Tara Energy Resources and Tara Power combined, not Amigo alone.

From May through October 2026, the company received 50 complaints:

Complaint type Count
Billing 20
Starting or moving service 13
Disconnection of service 11
Switching without permission (“slamming”) 3
Unauthorized charges (“cramming”) 2
Other 1
Service quality 0
Total 50

What stands out: billing was the biggest category, at 20 of 50 complaints, but starting or moving service and disconnections together made up nearly half. If you sign up, check your first couple of bills against your plan’s Electricity Facts Label, and confirm your start date if you’re moving.

Is Amigo Energy a good fit for you?

Amigo may be a good choice if:

  • You can shift a lot of your usage to nights, weekends or midday and want a free-time plan.
  • You’re stuck in a contract elsewhere and the cancellation fee reimbursement would help you switch.
  • You prefer customer support in Spanish.
  • You’re moving and need service set up the same day.

You might look elsewhere if:

  • Customer service track record is your top priority. Amigo’s complaint rating is average, not standout.
  • Your usage swings a lot from month to month. Bill-credit plans can cost much more in months you miss the credit.

Contact Amigo Energy

Amigo Energy is the brand name of Fulcrum Retail Energy, LLC, licensed by the PUC under certificate #10081.

Compare before you sign

Amigo’s free-time plans can work well for the right household, but the best plan for your home depends on your address and usage. Enter your ZIP code to compare Amigo against every provider in your area.

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Related resources

Sources: Amigo Energy · Amigo Energy plans (75201) · Power to Choose · Power to Choose plan data · PUC complaint scorecard · PUC complaint statistics