Discount Power – Texas Electric Company: Ratings & Reviews

Discount Power Products and Services

Discount Power is a Texas electricity provider.  It was founded in Houston in 2008 but has since been acquired by U.S. Retailers LLC.  They specialize in residential electricity plans.

Discount Power Plans

These are some of the plans they offer Texas customers:

How do Discount Power’s electricity rates compare to other Texas electric companies?

Dallas area Electricity Rates

Electric CompanyPlan NameElectricity Rate
BKV energyThe Lantana 1514.6¢/kWh
Frontier UtilitiesFrontier Saver Plus 2411.2¢/kWh
GexaGexa Eco Saver Plus 2411.1¢/kWh
4Change EnergyMaxx Saver Select 2411.1¢/kWh
Cirro EnergySmart Simple 1215.6¢/kWh
TrieagleSure Value 3613.9¢/kWh
Direct EnergyAutopay Texas 1216.3¢/kWh
Green Mountain EnergyPollution Free e-Plus17.4¢/kWh
TXUClear Deal 1213.9¢/kWh
4Change EnergyMaxx Saver Select 1211.1¢/kWh
GexaGexa Eco Saver Lite 1219.1¢/kWh
Express EnergyFlash 2411.1¢/kWh
Veteran EnergyVeteran Energy Valor 3615.1¢/kWh
ReliantReliant Power On 1219.9¢/kWh
Payless PowerRate Lock 1218.3¢/kWh
Rates Updated September 27, 2023

Houston Area Electricity Rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2412.1¢/kWh
BKV EnergyThe Lantana 1515.8¢/kWh
GexaEco Saver Plus 2412.1¢/kWh
4Change EnergyMaxx Saver Select 2412.1¢/kWh
Cirro EnergySmart Simple 1217.1¢/kWh
TrieagleSure Value 3614.9¢/kWh
Direct EnergyAutopay Texas 1216.7¢/kWh
Veteran EnergyVeteran Energy Valor 3614.7¢/kWh
TXUClear Deal 1214.9¢/kWh
4Change EnergyMaxx Saver Select 1212.1¢/kWh
GexaEco Saver Lite 1220.5¢/kWh
Express EnergyFlash 2412.1¢/kWh
Green Mountain EnergyPollution Free e-Plus17.8¢/kWh
ReliantPower on 1217.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerRate Lock 618.9¢/kWh
Rates Updated September 27, 2023

Discount Power Contact Information

Phone number:Customer Support: 877-455-4674
Fax: 877-677-4355
Website Address:https://www.discountpowertx.com
Mailing Address:

Submit a payment:
P.O. Box 660004
Dallas, TX 75266-000
Other Correspondence:
P.O. Box 2229
Houston, TX 77252-2229


Discount Power Reviews and Ratings

Discount Power has been BBB accredited since 2014 and has a A+ Rating

They have an average customer review score of 1.35/5 stars

30 complains closed in the last 3 years
10 complains closed in the last 12 months

Texas Power To Choose Rating – 4/5 stars

Complaints Against Discount Power and Parent Company US Retailers LLC

In the second half of 2022 there were 116 complaints against US Retails LLC  filed with the Texas PUC.  US Retails LLC does business under several names including Cirro Energy Pennywise Power and Discount Power.  The types of complaints breaks down as follows:

US Retailers LLC Texas PUC Complaints
Total complaints filed with the Texas PUC for the second half of 2022
Quality of Service0
Disconnection of Service10
Provision of Service17
All Other0
Total Complaints116

Click here to see up to date complaint statistics for US Retailers LLC

Tips for comparing electric companies in Texas

Texas is a large state with many different electricity providers. Comparing rates and plans between these providers is not easy, so how do you know which one to go with? The most important thing to look at when choosing an electric company in Texas is the price/kWh rate. This tells you how much the company charges per kilowatt hour of energy consumed. With this knowledge, you can compare rates and plans across all providers in Texas.

Discount Power Texas PUC Certificate #10177