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Discount Power – Texas Electric Company: Ratings & Reviews

Discount Power Products and Services

Discount Power is a Texas electricity provider.  It was founded in Houston in 2008 but has since been acquired by U.S. Retailers LLC.  They specialize in residential electricity plans.

Discount Power Plans

These are some of the plans they offer Texas customers:

  • Saver 6 by Discount Power
  • Saver 36 by Discount Power
  • Saver 24 by Discount Power

How do Discount Power’s electricity rates compare to other Texas electric companies?

Dallas area Electricity Rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 127.4¢/kWh
4Change EnergyMaxx Saver Bundled 128.1¢/kWh
GexaSaver Deluxe 127.5¢/kWh
4Change EnergyFree Energy 128.9¢/kWh
Cirro EnergySmart Simple 1211.3¢/kWh
TrieagleEagle 3612.6¢/kWh
Direct EnergyLive Brighter 1212.3¢/kWh
First Choice PowerYou Got This 2412.2¢/kWh
TXUClear Deal 1211.9¢/kWh
4Change EnergyMaxx Saver Select 128.5¢/kWh
GexaSaver Deluxe 127.6¢/kWh
Express EnergyFlash Bundled 127.4¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred13.9¢/kWh
ReliantReliant Power On 1214.4¢/kWh
Payless PowerAutopay and Save 1215.1¢/kWh

Houston Area Electricity Rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 128.0¢/kWh
4Change EnergyMaxx Saver Bundled129.1¢/kWh
GexaSaver Value1214.5¢/kWh
4Change EnergyFree Energy 1210.1¢/kWh
Cirro EnergySmart Value 12 Online12.4¢/kWh
TrieagleEagle 3613.2¢/kWh
Direct EnergyAutopay Texas 1814.5¢/kWh
First Choice PowerYou Got This 2414.1¢/kWh
TXUClear Deal 1213.5¢/kWh
4Change EnergyMaxx Saver 129.9¢/kWh
GexaSaver Deluxe 128.1¢/kWh
Express EnergyFlash Bundled 128.0¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred15.6¢/kWh
ReliantSecure Advantage 1215.2¢/kWh
Ambit EnergyLone Star Classic 1217.5¢/kWh
Payless PowerAutopay and Save 1215.4¢/kWh

Discount Power Contact Information

Phone number: Customer Support: 877-455-4674
Fax: 877-677-4355
Website Address: https://www.discountpowertx.com
Mailing Address:

Submit a payment:
P.O. Box 660004
Dallas, TX 75266-000
Other Correspondence:
P.O. Box 2229
Houston, TX 77252-2229

 

Discount Power Reviews and Ratings

Discount Power has been BBB accredited since 2014 and has a A+ Rating

They have an average customer review score of 1.35/5 stars

30 complains closed in the last 3 years
10 complains closed in the last 12 months

Texas Power To Choose Rating – 4/5 stars

 

Complaints Against Discount Power and Parent Company US Retailers LLC

In the second half of 2021 there were 110 complaints against US Retails LLC  filed with the Texas PUC.  US Retails LLC does business under several names including Cirro Energy Pennywise Power and Discount Power.  The types of complaints breaks down as follows:

US Retailers LLC Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021
Slamming 5
Cramming 0
Billing 58
Quality of Service 0
Disconnection of Service 24
Provision of Service 23
All Other 1
Total Complaints 110

Click here to see up to date complaint statistics for US Retailers LLC

 

Tips for comparing electric companies in Texas

Texas is a large state with many different electricity providers. Comparing rates and plans between these providers is not easy, so how do you know which one to go with? The most important thing to look at when choosing an electric company in Texas is the price/kWh rate. This tells you how much the company charges per kilowatt hour of energy consumed. With this knowledge, you can compare rates and plans across all providers in Texas.

Discount Power Texas PUC Certificate #10177