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Discount Power – Texas Electric Company: Ratings & Reviews

Discount Power Products and Services

Discount Power is a Texas electricity provider.  It was founded in Houston in 2008 but has since been acquired by U.S. Retailers LLC.  They specialize in residential electricity plans.

Discount Power Plans

These are some of the plans they offer Texas customers:

How do Discount Power’s electricity rates compare to other Texas electric companies?

Dallas area Electricity Rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1214.7¢/kWh
Frontier UtilitiesFrontier Super Value 2413.2¢/kWh
GexaSaver Deluxe 1214.9¢/kWh
4Change EnergyMaxx Saver Select 2413.7¢/kWh
Cirro EnergySmart Simple 1221.3¢/kWh
TrieagleSure Value 3616.4¢/kWh
Direct EnergyLive Brighter 1221.3¢/kWh
First Choice PowerYou Got This 2422.2¢/kWh
TXUClear Deal 2417.9¢/kWh
4Change EnergyMaxx Saver Select 1214.9¢/kWh
GexaSaver Value 1219.0¢/kWh
Express EnergyFlash 1214.9¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred22.9¢/kWh
ReliantReliant Power On 1221.4¢/kWh
Payless PowerPremier 1219.2¢/kWh
Rates Updated June 14, 2022

Houston Area Electricity Rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1215.9¢/kWh
Frontier UtilitiesSuper Value 2414.2¢/kWh
GexaSaver Value 1221.0¢/kWh
4Change EnergyMaxx Saver 2414.7¢/kWh
Cirro EnergySmart Value 12 Online23.4¢/kWh
TrieagleSure Value 3616.9¢/kWh
Direct EnergyAutopay Texas 1824.5¢/kWh
First Choice PowerYou Got This 2423.1¢/kWh
TXUClear Deal 2418.7¢/kWh
4Change EnergyMaxx Saver Select 1215.9¢/kWh
GexaSaver Deluxe 1216.1¢/kWh
Express EnergyFlash 1215.7¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred24.6¢/kWh
ReliantSecure Advantage 1223.2¢/kWh
Ambit EnergyLone Star Classic 1224.5¢/kWh
Payless PowerEasy Choice17.8¢/kWh
Rates Updated June 14, 2022

Discount Power Contact Information

Phone number:Customer Support: 877-455-4674
Fax: 877-677-4355
Website Address:https://www.discountpowertx.com
Mailing Address:

Submit a payment:
P.O. Box 660004
Dallas, TX 75266-000
Other Correspondence:
P.O. Box 2229
Houston, TX 77252-2229

  

Discount Power Reviews and Ratings

Discount Power has been BBB accredited since 2014 and has a A+ Rating

They have an average customer review score of 1.35/5 stars

30 complains closed in the last 3 years
10 complains closed in the last 12 months

Texas Power To Choose Rating – 4/5 stars

Complaints Against Discount Power and Parent Company US Retailers LLC

In the second half of 2021 there were 110 complaints against US Retails LLC  filed with the Texas PUC.  US Retails LLC does business under several names including Cirro Energy Pennywise Power and Discount Power.  The types of complaints breaks down as follows:

US Retailers LLC Texas PUC Complaints
Total complaints filed with the Texas PUC for the second half of 2021
Slamming5
Cramming0
Billing58
Quality of Service0
Disconnection of Service24
Provision of Service23
All Other1
Total Complaints110

Click here to see up to date complaint statistics for US Retailers LLC

Tips for comparing electric companies in Texas

Texas is a large state with many different electricity providers. Comparing rates and plans between these providers is not easy, so how do you know which one to go with? The most important thing to look at when choosing an electric company in Texas is the price/kWh rate. This tells you how much the company charges per kilowatt hour of energy consumed. With this knowledge, you can compare rates and plans across all providers in Texas.

Discount Power Texas PUC Certificate #10177