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Now Power: Ratings & Reviews

Now Power sells prepaid electricity: you put money on your account first, then use power and watch your balance go down. When we checked in October 2026, its plan for Dallas (Oncor) was Free Nights, which has no energy charge from 9 p.m. to 6 a.m. Delivery charges and fees still apply at night, so it’s not completely free electricity.

Now Power at a glance

Plan type Prepaid, variable rate, no contract
Current plan (Oncor, Oct. 31, 2026) Free Nights
Cancellation fee None
Low-usage fee $0.95 for each day you use less than 16 kWh
PUC complaint rating Not yet rated for this brand
Complaints (Apr–Sep 2026) 22, for the parent company and all its brands
Parent company Brooklet Energy Distribution LLC (also Acacia Energy, Snap Energy Latino and Vital Power)
Customer service 844-227-2648

How Free Nights works

Based on Now Power’s Free Nights Electricity Facts Label dated October 6, 2026:

  • Daytime energy: 18.92¢ per kWh
  • Nighttime energy (9 p.m. to 5:59 a.m.): free
  • Contract: none, and no cancellation fee. The rate is variable and can change.

Our check only confirmed this plan for ZIP 75201 in the Oncor area. We couldn’t confirm what’s offered in other areas.

How much you use at night makes a big difference

Here’s what the energy charge alone would be for a home using 1,000 kWh a month:

Share of usage at night Energy charges only
25% $141.90
43% (what the label assumes) $107.84
60% $75.68

These figures leave out delivery charges, taxes and fees, so your actual bill will be higher. Every 100 kWh you shift from daytime to nighttime saves about $18.92 at the current rate.

Watch out for the daily low-usage fee

Now Power charges $0.95 for each day you use less than 16 kWh. Twenty low-use days in a month would add $19; thirty would add $28.50. Because it’s measured day by day, your monthly total won’t tell you how many fees you’ll pay. Even if you’re away from home and using very little, you can still rack up these fees.

What it costs to get started

Now Power’s sign-up page advertises a $39 connection amount, but its Electricity Facts Label mentions a starting balance of up to $75, and its prepaid disclosure says utility fees may also apply. Ask Now Power to confirm the full amount due for your address before you pay.

Managing your balance

With prepaid service, keeping your account funded is part of the deal. Now Power’s prepaid disclosure:

  • lists a $10 disconnection balance and describes low-balance alerts;
  • lists extra fees for some payments and for reconnection;
  • notes that if you’re on a deferred payment plan, you may not be able to switch providers until it’s paid off.

Keep your phone number or email up to date for alerts, and find out how quickly a payment shows up on your account.

Compare rates in your area

The tables below show current plans from across the market in each area. They aren’t a list of Now Power offers.

Houston area (CenterPoint)

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34 plans in Vault’s published comparison inventory

CenterPoint electricity rates (cents per kWh)
Provider & plan500kWh / month1,000kWh / month2,000kWh / month
Express EnergyFlash Value 1414 Months 20.1¢7.1¢13.1¢
4Change EnergyMaxx Saver Value 1212 Months 20.2¢7.2¢13.2¢
Express EnergyFlash Value 1212 Months 20.2¢7.2¢13.2¢
Frontier UtilitiesSaver Plus 1212 Months 20.2¢7.2¢13.2¢
Gexa EnergyEco Saver Plus 1212 Months 20.2¢7.2¢13.2¢
Frontier UtilitiesSaver Plus 2424 Months 21.4¢8.4¢14.4¢
Gexa EnergyEco Saver Plus 2424 Months 21.4¢8.4¢14.4¢
4Change EnergyMaxx Saver Value 2424 Months 21.9¢8.9¢14.9¢
Express EnergyFlash Value 2424 Months 21.9¢8.9¢14.9¢
TXU EnergySmart 1000 Select 1212 Months 21.6¢9.5¢14.1¢
TXU EnergySmart 1000 Select 2424 Months 22.0¢9.9¢14.5¢
TriEagleSure Value 1212 Months 16.0¢12.5¢13.7¢
TriEagleSure Value 3636 Months 16.4¢12.9¢14.1¢
Veteran EnergyVeteran Energy Valor 2424 Months 18.7¢13.2¢15.5¢
Veteran EnergyVeteran Energy Valor 3636 Months 19.5¢14.0¢16.3¢
TriEagleSavvy Value 1212 Months 14.8¢14.3¢12.5¢
Gexa EnergyEco Saver Value 1212 Months 22.6¢14.6¢18.1¢
TriEagleSavvy Value 3636 Months 15.2¢14.7¢12.9¢
TXU EnergySmart 500 Start 1212 Months 12.9¢15.4¢16.7¢
TXU EnergySmart 2000 Select 1212 Months 17.7¢16.2¢9.9¢
TXU EnergySmart 2000 Select 2424 Months 18.3¢16.8¢10.5¢
4Change EnergyPerfect Fit 1212 Months 12.4¢16.9¢19.2¢
Express EnergyFlash Fit 1212 Months 12.5¢17.0¢19.3¢
Gexa EnergyEco Saver Lite 1212 Months 12.5¢17.0¢19.3¢
4Change EnergyPower Maxx Advantage 1212 Months 19.4¢18.4¢10.4¢
TXU EnergyCampus Choice0 Months 21.0¢18.5¢18.8¢
4Change EnergyPower Maxx Advantage 2424 Months 19.9¢18.9¢10.9¢
Frontier UtilitiesSaver Premier 2424 Months 19.4¢18.9¢11.1¢
Frontier UtilitiesSaver Premier 1212 Months 19.4¢18.9¢11.1¢
Gexa EnergyEco Saver Premier 2424 Months 19.4¢18.9¢11.1¢
Gexa EnergyEco Saver Premier 1212 Months 19.4¢18.9¢11.1¢
Payless Power6 Month - Prepaid6 Months 19.4¢19.4¢17.9¢
Payless Power12 Month - Prepaid12 Months 19.6¢19.6¢18.1¢
TXU EnergyFree Nights & Cool Summer 1212 Months 28.1¢26.6¢25.9¢

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Dallas–Fort Worth area (Oncor)

Scroll inside the table to see every plan.

35 plans in Vault’s published comparison inventory

Oncor electricity rates (cents per kWh)
Provider & plan500kWh / month1,000kWh / month2,000kWh / month
Express EnergyFlash Value 1414 Months 20.1¢7.2¢13.2¢
4Change EnergyMaxx Saver Value 1212 Months 20.2¢7.3¢13.3¢
Express EnergyFlash Value 1212 Months 20.2¢7.3¢13.3¢
Frontier UtilitiesSaver Plus 1212 Months 20.2¢7.3¢13.3¢
Gexa EnergyEco Saver Plus 1212 Months 20.2¢7.3¢13.3¢
Gexa EnergySaver Plus 1212 Months 20.2¢7.3¢13.3¢
Frontier UtilitiesSaver Plus 2424 Months 21.3¢8.4¢14.5¢
Gexa EnergyEco Saver Plus 2424 Months 21.3¢8.4¢14.5¢
4Change EnergyMaxx Saver Value 2424 Months 22.0¢9.0¢15.1¢
Express EnergyFlash Value 2424 Months 22.0¢9.0¢15.1¢
TXU EnergySmart 1000 Select 1212 Months 22.0¢9.9¢14.6¢
TXU EnergySmart 1000 Select 2424 Months 22.6¢10.5¢15.2¢
TriEagleSure Value 1212 Months 17.4¢13.9¢15.1¢
TriEagleSure Value 3636 Months 18.0¢14.5¢15.7¢
Gexa EnergyEco Saver Value 1212 Months 22.5¢14.6¢18.2¢
Veteran EnergyVeteran Energy Valor 2424 Months 20.1¢14.7¢17.0¢
TriEagleSavvy Value 1212 Months 15.8¢15.3¢13.5¢
TriEagleSavvy Value 3636 Months 16.2¢15.7¢13.9¢
Veteran EnergyVeteran Energy Valor 3636 Months 21.1¢15.7¢18.0¢
4Change EnergyPerfect Fit 1212 Months 11.4¢16.0¢18.3¢
Express EnergyFlash Fit 1212 Months 11.5¢16.1¢18.4¢
TXU EnergySmart 500 Start 1212 Months 13.5¢16.1¢17.4¢
Gexa EnergyEco Saver Lite 1212 Months 12.2¢16.8¢19.1¢
TXU EnergySmart 2000 Select 1212 Months 18.3¢16.9¢10.5¢
TXU EnergySmart 2000 Select 2424 Months 18.7¢17.3¢10.9¢
Frontier UtilitiesSaver Premier 2424 Months 19.2¢18.8¢11.1¢
Frontier UtilitiesSaver Premier 1212 Months 19.2¢18.8¢11.1¢
Gexa EnergyEco Saver Premier 2424 Months 19.2¢18.8¢11.1¢
Gexa EnergyEco Saver Premier 1212 Months 19.2¢18.8¢11.1¢
4Change EnergyPower Maxx Advantage 1212 Months 19.8¢18.9¢10.9¢
TXU EnergyCampus Choice0 Months 21.3¢18.9¢19.2¢
4Change EnergyPower Maxx Advantage 2424 Months 20.3¢19.4¢11.4¢
Payless Power6 Month - Prepaid6 Months 19.6¢19.6¢18.1¢
Payless Power12 Month - Prepaid12 Months 19.7¢19.7¢18.2¢
TXU EnergyFree Nights & Cool Summer 1212 Months 28.1¢26.7¢26.0¢

Find the right plan for your home.

Compare plans for your home

What customers say: complaints and ratings

Texas PUC complaint rating: not yet rated

The Public Utility Commission of Texas rates providers from 1 to 5 based on complaints per 1,000 customers. We couldn’t confirm a current PUC rating for Now Power. That means it hasn’t been listed, not that it scored zero.

The PUC count covers the whole parent company, Brooklet Energy Distribution, which also runs Acacia Energy, Snap Energy Latino and Vital Power. From April through September 2026, it received 22 complaints:

Complaint type Count
Disconnection of service 10
Billing 7
Starting or moving service 3
Other 2
Switching without permission (“slamming”) 0
Unauthorized charges (“cramming”) 0
Service quality 0
Total 22

What stands out: the biggest category was disconnections, which is common with prepaid service when a balance runs out. If you choose Now Power, set up low-balance alerts and keep a cushion in your account.

Is Now Power a good fit for you?

Now Power may be a good choice if:

  • You need prepaid electricity, for example to avoid a credit check or deposit.
  • You can shift a lot of your electricity use to overnight hours.

You might look elsewhere if:

  • Your home uses little electricity, or is often empty. The daily low-usage fee can add up fast.
  • Most of your usage is daytime air conditioning, charged at 18.92¢ per kWh plus delivery.
  • You want a rate that won’t change.

Contact Now Power

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Related resources

Sources: Now Power sign-up · Free Nights EFL · Now Power prepaid disclosure · PUC complaint scorecard · PUC complaint statistics