Spark Energy: Ratings & Reviews

Spark Energy Products and Services

Spark Energy is a large energy company that has operations in multiple jurisdictions across the United States. They boost over 700,000 customers for their electricity and natural gas products. They are based out of Houston and do business in Texas as a retail electricity provider.

Spark was established in 1999. Today they are a publicly traded company under the name VIA Renewables and listed on the NASDAQ with the ticker symbol VIA. They sell electricity in Texas and other energy products in 15 other states. Their electricity plans include both traditional and renewable energy plans sold to homes and businesses.

In addition to renewable electricity products they also offer a carbon neutral natural gas program. This program works by purchasing carbon offset credits equal to the carbon footprint of the natural gas used by the consumer participating the program.

The Spark Energy Rewards Program offers rewards that can be used on local shopping, dinning, and Travel

Spark Energy Electricity Plans

Choose Plus 1212 MonthsFixed Rate – New Customers Only
CHOICE 24 24 MonthsFixed Rate – New Customers Only
Choose 15 15 MonthsFixed Rate – New Customers Only
Choose 1212 MonthsFixed Rate – New Customers Only
Spark Instant Plus 1212 MonthsFixed Rate
Empower 3636 Months Fixed Rate
Empower 2424 Months Fixed Rate

How do Spark Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Dallas to Spark Energy’s rates

Electric CompanyPlan NameElectricity Rate
BKV energyThe Lantana 1514.6¢/kWh
Frontier UtilitiesFrontier Saver Plus 2411.2¢/kWh
GexaGexa Eco Saver Plus 2411.1¢/kWh
4Change EnergyMaxx Saver Select 2411.1¢/kWh
Cirro EnergySmart Simple 1215.6¢/kWh
TrieagleSure Value 3613.9¢/kWh
Direct EnergyAutopay Texas 1216.3¢/kWh
Green Mountain EnergyPollution Free e-Plus17.4¢/kWh
TXUClear Deal 1213.9¢/kWh
4Change EnergyMaxx Saver Select 1211.1¢/kWh
GexaGexa Eco Saver Lite 1219.1¢/kWh
Express EnergyFlash 2411.1¢/kWh
Veteran EnergyVeteran Energy Valor 3615.1¢/kWh
ReliantReliant Power On 1219.9¢/kWh
Payless PowerRate Lock 1218.3¢/kWh
Rates Updated September 27, 2023

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Houston to Spark Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2412.1¢/kWh
BKV EnergyThe Lantana 1515.8¢/kWh
GexaEco Saver Plus 2412.1¢/kWh
4Change EnergyMaxx Saver Select 2412.1¢/kWh
Cirro EnergySmart Simple 1217.1¢/kWh
TrieagleSure Value 3614.9¢/kWh
Direct EnergyAutopay Texas 1216.7¢/kWh
Veteran EnergyVeteran Energy Valor 3614.7¢/kWh
TXUClear Deal 1214.9¢/kWh
4Change EnergyMaxx Saver Select 1212.1¢/kWh
GexaEco Saver Lite 1220.5¢/kWh
Express EnergyFlash 2412.1¢/kWh
Green Mountain EnergyPollution Free e-Plus17.8¢/kWh
ReliantPower on 1217.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerRate Lock 618.9¢/kWh
Rates Updated September 27, 2023

Spark Energy Contact Information

Phone number:877-547-7275
Website Address:Spark Energy
Mailing Address:

12140 Wickchester Ln Suite #100, Houston, TX 77079

Spark Online BillPay Spark Online BillPay

Spark Energy Reviews and Ratings

BBB Accreditation Spark Energy is not BBB accredited
BBB Customer Review Score Customer Review Score of 1.09/5
BBB Complaints 59 complaints closed in the last 3 years
8 complains closed in the last 12 months
Power to Choose Rating Texas Power To Choose Rating – 2/5 stars
Texas PUC Complaint Scorecard 2/5 – This is the lowest rating

Complaints Against Spark Energy

In the second half of 2022 there were 28 complaints against Spark Energy filed with the Texas PUC.  The types of complaints breaks down as follows:

Spark Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2022

Quality of Service0
Disconnection of Service8
Provision of Service1
All Other2
Total Complaints28

Click here to see up to date complaint statistics for Spark Energy

Spark Energy in the news

Spark Energy, Inc. CEO Keith Maxwell speaks about Q2 2021 Results

How Carbon Offsets Work

Carbon offsets are a way you can reduce your carbon footprint without having to make any lifestyle changes. Offsets are the easiest way to become more eco-friendly because they allow you to invest in projects such as planting trees, installing solar panels, or investing in renewable energy sources.

Spark Energy Texas PUC Certificate # 10046