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Stream Energy: Ratings & Reviews

Stream Energy Products and Services

Stream Energy is a Dallas electric company. In addition to selling electricity in Texas they are a natural gas and electric utility for businesses and homes in Georgia, Maryland, Pennsylvania, New Jersey, New York, Washington, D.C., Ohio, Delaware and Illinois. They were established in 2005 and are registered with the Texas PUC under the name Stream SPE LTD.

In addition to traditional electric plans they offer renewable energy plans through the use of renewable energy certificates (REC)

Stream Energy Electricity Plans

NameTermType
Smart Choice 6060 MonthsFixed Rate – New Customers Only / Minimum Usage Fees
Simple & Secure 36 36 MonthsFixed Rate – New Customers Only / Minimum Usage Fees
Conserve & Save 12 12 MonthsFixed Rate – New Customers Only / Minimum Usage Fees
Green & Clean12 MonthsFixed Rate – Renewable Energy Plan
Flex Choice Intro36 Months Variable Rate – Into Rate

How do Stream Energy’s electricity rates compare to other Texas electric companies?

Oncor area Electricity Rates

Compare these rates from other electricity providers in Victoria to Stream Energy’s rates

Electric CompanyPlan NameElectricity Rate
GexaSaver Deluxe 1213.0¢/kWh
GexaSaver Value 1217.8¢/kWh
4Change EnergyMaxx Saver Select 1214.3¢/kWh
Express EnergyExpress Energy Flash 1211.7¢/kWh
4Change EnergyFree Energy 1214.5¢/kWh
Cirro EnergySmart Value 12 Online19.2¢/kWh
TrieagleSure Value 3613.4¢/kWh
Direct EnergyLive Brighter 1219.9¢/kWh
First Choice PowerYou Got This 2419.8¢/kWh
TXUClear Deal 1213.9¢/kWh
FrontierSuper Value 1212.8¢/kWh
4Change EnergyMaxx Saver Select 2413.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred20.6¢/kWh
ReliantReliant Power On 1220.1¢/kWh
Payless PowerPremier 1218.0¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Abilene to Stream Energy’s rates

Electric CompanyPlan NameElectricity Rate
FrontierSaver Super Value 2411.7¢/kWh
GexaSaver Value 1216.9¢/kWh
TXUClear Deal 1213.5¢/kWh
Cirro EnergySmart Value 12 Online19.6¢/kWh
TXUUltimate Summer Pass 1217.52¢/kWh
Direct EnergyLive Brighter 1219.7¢/kWh
Frontier UtilitiesMax 1219.4¢/kWh
First Choice PowerYou Got This 2421.8¢/kWh
4Change EnergyMaxx Saver Bundled 1218.9¢/kWh
4Change EnergyMaxx Saver 1217.9¢/kWh
FrontierSuper Value 1212.4¢/kWh
Green Mountain EnergyPollution Free e-Plus 24 Preferred20.5¢/kWh
ReliantSecure Advantage 1219.9¢/kWh
Payless PowerPremier 1218.0¢/kWh

Stream Energy Contact Information

Phone number:888-685-7693
Website Address:https://www.mystream.com/
Mailing Address:

PO Box 650261
Dallas, TX 75265-0261

Stream Online BillPayStream Online BillPay
In Person PayStream accepts in person payments at:
CheckFreePay
Barri Financial Group
Fidelity Express

Stream Energy Reviews and Ratings

BBB Accreditation Stream Energy has been BBB accredited since 2010. They have an A+ rating
BBB Customer Review Score Customer Review Score of 1.96/5
BBB Complaints 141 complaints closed in the last 3 years
27 complains closed in the last 12 months
Power to Choose Rating Texas Power To Choose Rating – 5/5 stars
Texas PUC Complaint Scorecard 5/5 – This is the highest rating

Complaints Against Stream Energy

In the second half of 2021 there were 32 complaints against Stream Energy filed with the Texas PUC.  The types of complaints breaks down as follows:

Stream Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming0
Cramming0
Billing18
Quality of Service0
Disconnection of Service13
Provision of Service1
All Other0
Total Complaints32

Click here to see up to date complaint statistics for Stream Energy

How Renewable Energy Certificates used by power companies for green energy?

Renewable energy certificates are an important part of electric utilities’ efforts to increase their use of renewable power sources. Companies that produce electricity by using fossil fuels sell these certificates to companies that want to build new wind or solar power plants. Previously, utility companies were not required to purchase these certificates for the electricity they generated; however, in recent years, many states have passed laws requiring them to do so.

Stream Energy Texas PUC Certificate # 10104