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Think Energy: Ratings & Reviews

Think Energy Products and Services

Think Energy is a residential electricity provider in Texas. They are owned by ENGIE, an international company that has been in business for over a century. Think Energy is based in Houston Texas and has been in operation since 2011. In addition to serving Texas, they offer utility service to 13 other states.

Products

The energy plans they sell are simple and straight forward. They only sell fixed rate electricity plans. Their plans have no monthly base charge. They are made up of only an energy charge and the TDU pass-through fees that are standard on all Texas electricity plans.

Think Energy Electricity Plans

NameTermType
Think Simple 1212 MonthsFixed Rate – Available only on Power To Choose Site
Think Simple 1818 MonthsFixed Rate – Available only on Power To Choose Site
Think Simple 24 24 MonthsFixed Rate – Renewable upgrade available

How do Think Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Corpus Christi to Think Energy’s rates

Electric CompanyPlan NameElectricity Rate
GexaSuperb Saver 1222.9.9¢/kWh
GexaSaver Value 1219.7¢/kWh
4Change EnergyMaxx Saver Select 1215.1¢/kWh
Express EnergyExpress Energy Flash 2413.4¢/kWh
4Change EnergyMaxx Saver Select 2413.5¢/kWh
Cirro EnergySmart Value 12 Online22.0¢/kWh
TrieagleSure Value 3619.7¢/kWh
Direct EnergyLive Brighter 1223.7¢/kWh
First Choice PowerYou Got This 2422.6¢/kWh
TXUClear Deal 2420.9¢/kWh
FrontierSuper Value 1215.0¢/kWh
TXUSeason Pass 1222.5¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred23.6¢/kWh
ReliantReliant Power On 1222.1¢/kWh
Payless PowerPremier 1221.8¢/kWh
Rates Updated July 25, 2022

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Houston to Think Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1213.7¢/kWh
Frontier UtilitiesSuper Value 2413.5¢/kWh
GexaSaver Value 1220.5¢/kWh
4Change EnergyMaxx Saver Select 2413.5¢/kWh
Cirro EnergySmart Value 12 Online22.4¢/kWh
TrieagleSure Value 3618.5¢/kWh
Direct EnergyAutopay Texas 1822.5¢/kWh
First Choice PowerYou Got This 2422.1¢/kWh
TXUClear Deal 2421.5¢/kWh
4Change EnergyMaxx Saver Select 1215.3¢/kWh
GexaSaver Deluxe 1215.4¢/kWh
Express EnergyFlash 2413.4¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred23.6¢/kWh
ReliantSecure Advantage 1222.2¢/kWh
Ambit EnergyLone Star Classic 1223.5¢/kWh
Payless PowerSimple 622.1¢/kWh
Rates Updated July 25, 2022

Think Energy Contact Information

Phone number:888-923-3633
Website Address:https://www.thinkenergy.com/
Mailing Address:

11807 Westheimer Road
Suite 550 PMB 808
Houston, TX 77077

email addresscustomercare@mythinkenergy.com
Think Energy Login Login – Think Energy

Think Energy Reviews and Ratings

BBB Accreditation Think Energy is not BBB accredited.
BBB Customer Review Score Customer Review Score of 4.02/5
BBB Complaints 24 complaints closed in the last 3 years
3 complains closed in the last 12 months
Power to Choose Rating Texas Power To Choose Rating – 2/5 stars
Texas PUC Complaint Scorecard 2/5

Complaints Against Think Energy

In the second half of 2021 there were 6 complaints against Think Energy filed with the Texas PUC.  The complaints were listed under their parent company name; ENGIE Retail LLC. The types of complaints breaks down as follows:

Think Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming0
Cramming0
Billing4
Quality of Service0
Disconnection of Service1
Provision of Service1
All Other0
Total Complaints6

Click here to see up to date complaint statistics for Think Energy

How do you use this information about Think Energy to choose your next electricity provider?

For most people, the decision comes down to one thing. Who has the cheapest electricity rates. Unfortunately, you can’t always tell this just by looking at the advertised rates. You have to dig a little deeper under the numbers. Determine how the plan is structured. Is the rate the company advertises going to be different in the real world based on how much electricity you use. Be careful of variable rate electricity plans where the rate can jump substantially with little or no notice. Fixed rate plans that don’t require you to meet specific criteria will usually be your best option in the end.

Think Energy Texas PUC Certificate # 10204