Think Energy Products and Services
Think Energy is a residential electricity provider in Texas. They are owned by ENGIE, an international company that has been in business for over a century. Think Energy is based in Houston Texas and has been in operation since 2011. In addition to serving Texas, they offer utility service to 13 other states.
Products
The energy plans they sell are simple and straight forward. They only sell fixed rate electricity plans. Their plans have no monthly base charge. They are made up of only an energy charge and the TDU pass-through fees that are standard on all Texas electricity plans.
Think Energy Electricity Plans
| Name | Term | Type |
|---|---|---|
| Think Simple 12 | 12 Months | Fixed Rate – Available only on Power To Choose Site |
| Think Simple 18 | 18 Months | Fixed Rate – Available only on Power To Choose Site |
| Think Simple 24 | 24 Months | Fixed Rate – Renewable upgrade available |
How do Think Energy’s electricity rates compare to other Texas electric companies?
Oncor area Electricity Rates
Compare these rates from other electricity providers in Corpus Christi to Think Energy’s rates
| Electric Company | Plan Name | Electricity Rate |
|---|---|---|
| Gexa | Saver Deluxe 12 | 13.0¢/kWh |
| Gexa | Saver Value 12 | 17.8¢/kWh |
| 4Change Energy | Maxx Saver Select 12 | 14.3¢/kWh |
| Express Energy | Express Energy Flash 12 | 11.7¢/kWh |
| 4Change Energy | Free Energy 12 | 14.5¢/kWh |
| Cirro Energy | Smart Value 12 Online | 19.2¢/kWh |
| Trieagle | Sure Value 36 | 13.4¢/kWh |
| Direct Energy | Live Brighter 12 | 19.9¢/kWh |
| First Choice Power | You Got This 24 | 19.8¢/kWh |
| TXU | Clear Deal 12 | 13.9¢/kWh |
| Frontier | Super Value 12 | 12.8¢/kWh |
| 4Change Energy | Maxx Saver Select 24 | 13.3¢/kWh |
| Green Mountain Energy | Crystal Clear 12 Preferred | 20.6¢/kWh |
| Reliant | Reliant Power On 12 | 20.1¢/kWh |
| Payless Power | Premier 12 | 18.0¢/kWh |
Centerpoint Area Electricity Rates
Compare these rates from other electricity providers in Houston to Think Energy’s rates
| Electric Company | Plan Name | Electricity Rate |
|---|---|---|
| Frontier Utilities | Super Value 12 | 12.7¢/kWh |
| Frontier Utilities | Super Value 24 | 12.4¢/kWh |
| Gexa | Saver Value12 | 18.0¢/kWh |
| 4Change Energy | Free Energy 12 | 16.9¢/kWh |
| Cirro Energy | Smart Value 12 Online | 22.4¢/kWh |
| Trieagle | Sure Value 36 | 14.7¢/kWh |
| Direct Energy | Autopay Texas 18 | 22.5¢/kWh |
| First Choice Power | You Got This 24 | 21.1¢/kWh |
| TXU | Clear Deal 12 | 14.5¢/kWh |
| 4Change Energy | Maxx Saver 12 | 16.9¢/kWh |
| Gexa | Saver Deluxe 12 | 12.9¢/kWh |
| Express Energy | Flash 12 | 14.3¢/kWh |
| Green Mountain Energy | Crystal Clear 12 Preferred | 23.6¢/kWh |
| Reliant | Secure Advantage 12 | 21.2¢/kWh |
| Ambit Energy | Lone Star Classic 12 | 21.5¢/kWh |
| Payless Power | Simple 6 | 17.5¢/kWh |
Think Energy Contact Information
| Phone number: | 888-923-3633 |
| Website Address: | https://www.thinkenergy.com/ |
| Mailing Address: | 11807 Westheimer Road |
| email address | customercare@mythinkenergy.com |
| Think Energy Login | Login – Think Energy |
Think Energy Reviews and Ratings
| BBB Accreditation | Think Energy is not BBB accredited. |
| BBB Customer Review Score | Customer Review Score of 4.02/5 |
| BBB Complaints | 24 complaints closed in the last 3 years 3 complains closed in the last 12 months |
| Power to Choose Rating | Texas Power To Choose Rating – 2/5 stars |
| Texas PUC Complaint Scorecard | 2/5 |
Complaints Against Think Energy
In the second half of 2021 there were 6 complaints against Think Energy filed with the Texas PUC. The complaints were listed under their parent company name; ENGIE Retail LLC. The types of complaints breaks down as follows:
Total complaints filed with the Texas PUC for the second half of 2021
| Slamming | 0 |
| Cramming | 0 |
| Billing | 4 |
| Quality of Service | 0 |
| Disconnection of Service | 1 |
| Provision of Service | 1 |
| All Other | 0 |
| Total Complaints | 6 |
Click here to see up to date complaint statistics for Think Energy
How do you use this information about Think Energy to choose your next electricity provider?
For most people, the decision comes down to one thing. Who has the cheapest electricity rates. Unfortunately, you can’t always tell this just by looking at the advertised rates. You have to dig a little deeper under the numbers. Determine how the plan is structured. Is the rate the company advertises going to be different in the real world based on how much electricity you use. Be careful of variable rate electricity plans where the rate can jump substantially with little or no notice. Fixed rate plans that don’t require you to meet specific criteria will usually be your best option in the end.