Think Energy: Ratings & Reviews

Think Energy Products and Services

Think Energy is a residential electricity provider in Texas. They are owned by ENGIE, an international company that has been in business for over a century. Think Energy is based in Houston Texas and has been in operation since 2011. In addition to serving Texas, they offer utility service to 13 other states.


The energy plans they sell are simple and straight forward. They only sell fixed rate electricity plans. Their plans have no monthly base charge. They are made up of only an energy charge and the TDU pass-through fees that are standard on all Texas electricity plans.

Think Energy Electricity Plans

Think Simple 1212 MonthsFixed Rate – Available only on Power To Choose Site
Think Simple 1818 MonthsFixed Rate – Available only on Power To Choose Site
Think Simple 24 24 MonthsFixed Rate – Renewable upgrade available

How do Think Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Corpus Christi to Think Energy’s rates

Electric CompanyPlan NameElectricity Rate
GexaEco Saver Plus 2410.4¢/kWh
GexaGexa Eco Saver Lite 1217.6¢/kWh
4Change EnergyMaxx Saver Select 1210.4¢/kWh
Express EnergyExpress Energy Flash 2410.4¢/kWh
4Change EnergyMaxx Saver Select 2410.4¢/kWh
Cirro EnergySmart Value 12 Online14.9¢/kWh
TrieagleSure Value 3611.5¢/kWh
Direct EnergyAutopay Texas 1213.8¢/kWh
Veteran EnergyValor 3612.9¢/kWh
TXUClear Deal 2412.9¢/kWh
FrontierFrontier Power Saver 2412.5¢/kWh
TXUSeason Pass 1216.5¢/kWh
Green Mountain EnergyPollution Fee e-Plus 1216.0¢/kWh
ReliantReliant Power On 1214.7¢/kWh
Payless PowerPremier 1218.3¢/kWh
Rates Updated August 1, 2023

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Houston to Think Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 249.9¢/kWh
BKV EnergyThe Lantana 1513.6¢/kWh
GexaEco Saver Plus 249.9¢/kWh
4Change EnergyMaxx Saver Select 249.9¢/kWh
Cirro EnergySmart Simple 1214.1¢/kWh
TrieagleSure Value 3612.9¢/kWh
Direct EnergyAutopay Texas 1214.7¢/kWh
Veteran EnergyVeteran Energy Valor 3613.9¢/kWh
TXUClear Deal 1211.5¢/kWh
4Change EnergyMaxx Saver Select 129.9¢/kWh
GexaEco Saver Lite 1217.5¢/kWh
Express EnergyFlash 249.9¢/kWh
Green Mountain EnergyPollution Free e-Plus15.8¢/kWh
ReliantPower on 1214.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerSimple 616.8¢/kWh
Rates Updated August 1, 2023

Think Energy Contact Information

Phone number:888-923-3633
Website Address:https://www.thinkenergy.com/
Mailing Address:

11807 Westheimer Road
Suite 550 PMB 808
Houston, TX 77077

email addresscustomercare@mythinkenergy.com
Think Energy Login Login – Think Energy

Think Energy Reviews and Ratings

BBB Accreditation Think Energy is not BBB accredited.
BBB Customer Review Score Customer Review Score of 4.02/5
BBB Complaints 24 complaints closed in the last 3 years
3 complains closed in the last 12 months
Power to Choose Rating Texas Power To Choose Rating – 2/5 stars
Texas PUC Complaint Scorecard 2/5

Complaints Against Think Energy

In the second half of 2022 there were 14 complaints against Think Energy filed with the Texas PUC.  The complaints were listed under their parent company name; ENGIE Retail LLC. The types of complaints breaks down as follows:

Think Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2022

Quality of Service0
Disconnection of Service6
Provision of Service4
All Other0
Total Complaints14

Click here to see up to date complaint statistics for Think Energy

How do you use this information about Think Energy to choose your next electricity provider?

For most people, the decision comes down to one thing. Who has the cheapest electricity rates. Unfortunately, you can’t always tell this just by looking at the advertised rates. You have to dig a little deeper under the numbers. Determine how the plan is structured. Is the rate the company advertises going to be different in the real world based on how much electricity you use. Be careful of variable rate electricity plans where the rate can jump substantially with little or no notice. Fixed rate plans that don’t require you to meet specific criteria will usually be your best option in the end.

Think Energy Texas PUC Certificate # 10204