Ambit Energy: Ratings & Reviews

Ambit Energy  Products and Services

Ambit is a large utility company that sells not only electricity in Texas but natural gas and power across the country.   They are a light company or gas utility in over a dozen states.  Ambit is a publicly traded energy company that trades on the New York Stock Exchange under the ticker symbol VST.  They sell their service using a multi-level marketing approach.   They offer both residential and commercial service.

Although they operate all over the world, they are based in Irving Texas.

Ambit Energy Plans

These are some of the plans they offer Texas customers:

How do Ambit Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Ambit’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1214.7¢/kWh
Frontier UtilitiesFrontier Super Value 2413.2¢/kWh
GexaSaver Deluxe 1214.9¢/kWh
4Change EnergyMaxx Saver Select 2413.7¢/kWh
Cirro EnergySmart Simple 1221.3¢/kWh
TrieagleSure Value 3616.4¢/kWh
Direct EnergyLive Brighter 1221.3¢/kWh
First Choice PowerYou Got This 2422.2¢/kWh
TXUClear Deal 2417.9¢/kWh
4Change EnergyMaxx Saver Select 1214.9¢/kWh
GexaSaver Value 1219.0¢/kWh
Express EnergyFlash 1214.9¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred22.9¢/kWh
ReliantReliant Power On 1221.4¢/kWh
Payless PowerPremier 1219.2¢/kWh
Rates Updated June 14, 2022

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Ambit’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1215.9¢/kWh
Frontier UtilitiesSuper Value 2414.2¢/kWh
GexaSaver Value 1221.0¢/kWh
4Change EnergyMaxx Saver 2414.7¢/kWh
Cirro EnergySmart Value 12 Online23.4¢/kWh
TrieagleSure Value 3616.9¢/kWh
Direct EnergyAutopay Texas 1824.5¢/kWh
First Choice PowerYou Got This 2423.1¢/kWh
TXUClear Deal 2418.7¢/kWh
4Change EnergyMaxx Saver Select 1215.9¢/kWh
GexaSaver Deluxe 1216.1¢/kWh
Express EnergyFlash 1215.7¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred24.6¢/kWh
ReliantSecure Advantage 1223.2¢/kWh
Ambit EnergyLone Star Classic 1224.5¢/kWh
Payless PowerEasy Choice17.8¢/kWh
Rates Updated June 14, 2022

Ambit Energy Contact Information

Phone number:Residential Customers: 1-877-282-6248
Commercial Customers: 877-455-7575
Website Address:https://www.ambitenergy.com
Mailing Address:

Texas Payments:
Ambit Energy
P.O. Box 660462
Dallas, TX 75266-0462

Other Correspondence:
P.O. Box 864589
Plano, TX 75086

Online BillpayMyAmbit Login
In Store Bill PaymentAmbit offers the option to pay your bills at the following locations:


ACE Cash Express
Fidelity Express
Western Union Convenience Pay

Ambit Energy Reviews and Ratings

Ambit Energy has been BBB accredited since 2006 and has a A+ Rating

They have an average customer review score of 3.24/5 stars

243 complains closed in the last 3 years
66 complains closed in the last 12 months

Texas Power To Choose Rating – 3/5 stars

Complaints Against Ambit Energy

In the second half of 2021 there were 123 complaints against Ambit Energy filed with the Texas PUC. This was the third highest among all retail electric providers.   The types of complaints breaks down as follows:

Ambit Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Quality of Service0
Disconnection of Service40
Provision of Service17
All Other2
Total Complaints123

Click here to see up to date complaint statistics for Ambit Energy

Ambit Energy in the news:

Ambit Energy donates $10,000 to Mission 911.  Mission 911 is a non-profit organization who helped families who where struggling to pay their electric bills after winter storm Uri.

It is important to compare electricity rates in Texas

Texas electricity rates vary across the state and companies. This is because Texas has a competitive market and each company competes to be the most affordable for their customers. It is important that people research their energy plans before signing on with one company. With many electric companies in Texas, it can be hard to picture what you’re actually paying for your power usage each month. However, as Texas is an open deregulated market, different electric providers will offer different rates for electricity.

Ambit Energy Texas PUC Certificate # 10117