Ambit Energy: Ratings & Reviews

Ambit Energy  Products and Services

Ambit is a large utility company that sells not only electricity in Texas but natural gas and power across the country.   They are a light company or gas utility in over a dozen states.  Ambit is a publicly traded energy company that trades on the New York Stock Exchange under the ticker symbol VST.  They sell their service using a multi-level marketing approach.   They offer both residential and commercial service.

Although they operate all over the world, they are based in Irving Texas.

Ambit Energy Plans

These are some of the plans they offer Texas customers:

  • Free and Clear Nights 12
  • Lone Star Plus 12
  • Lone Star Classic 24
  • Lone Star Classic 24 (This 24 month plan is only available through the Texas Power to Choose website)
  • Secure Savings 36 – A 36 Month plan
  • Energy Bank – 12

How do Ambit Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Ambit’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 127.4¢/kWh
4Change EnergyMaxx Saver Bundled 128.1¢/kWh
GexaSaver Deluxe 127.5¢/kWh
4Change EnergyFree Energy 128.9¢/kWh
Cirro EnergySmart Simple 1211.3¢/kWh
TrieagleEagle 3612.6¢/kWh
Direct EnergyLive Brighter 1212.3¢/kWh
First Choice PowerYou Got This 2412.2¢/kWh
TXUClear Deal 1211.9¢/kWh
4Change EnergyMaxx Saver Select 128.5¢/kWh
GexaSaver Deluxe 127.6¢/kWh
Express EnergyFlash Bundled 127.4¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred13.9¢/kWh
ReliantReliant Power On 1214.4¢/kWh
Payless PowerAutopay and Save 1215.1¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Ambit’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 128.0¢/kWh
4Change EnergyMaxx Saver Bundled129.1¢/kWh
GexaSaver Value1214.5¢/kWh
4Change EnergyFree Energy 1210.1¢/kWh
Cirro EnergySmart Value 12 Online12.4¢/kWh
TrieagleEagle 3613.2¢/kWh
Direct EnergyAutopay Texas 1814.5¢/kWh
First Choice PowerYou Got This 2414.1¢/kWh
TXUClear Deal 1213.5¢/kWh
4Change EnergyMaxx Saver 129.9¢/kWh
GexaSaver Deluxe 128.1¢/kWh
Express EnergyFlash Bundled 128.0¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred15.6¢/kWh
ReliantSecure Advantage 1215.2¢/kWh
Ambit EnergyLone Star Classic 1217.5¢/kWh
Payless PowerAutopay and Save 1215.4¢/kWh

Ambit Energy Contact Information

Phone number: Residential Customers: 1-877-282-6248
Commercial Customers: 877-455-7575
Website Address: https://www.ambitenergy.com
Mailing Address:

Texas Payments:
Ambit Energy
P.O. Box 660462
Dallas, TX 75266-0462

Other Correspondence:
P.O. Box 864589
Plano, TX 75086

Online Billpay MyAmbit Login
In Store Bill Payment Ambit offers the option to pay your bills at the following locations:


ACE Cash Express
Fidelity Express
Western Union Convenience Pay

Ambit Energy Reviews and Ratings

Ambit Energy has been BBB accredited since 2006 and has a A+ Rating

They have an average customer review score of 3.24/5 stars

243 complains closed in the last 3 years
66 complains closed in the last 12 months

Texas Power To Choose Rating – 3/5 stars

Complaints Against Ambit Energy

In the second half of 2021 there were 123 complaints against Ambit Energy filed with the Texas PUC. This was the third highest among all retail electric providers.   The types of complaints breaks down as follows:

Ambit Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming 18
Cramming 0
Billing 48
Quality of Service 0
Disconnection of Service 40
Provision of Service 17
All Other 2
Total Complaints 123

Click here to see up to date complaint statistics for Ambit Energy

Ambit Energy in the news:

Ambit Energy donates $10,000 to Mission 911.  Mission 911 is a non-profit organization who helped families who where struggling to pay their electric bills after winter storm Uri.

It is important to compare electricity rates in Texas

Texas electricity rates vary across the state and companies. This is because Texas has a competitive market and each company competes to be the most affordable for their customers. It is important that people research their energy plans before signing on with one company. With many electric companies in Texas, it can be hard to picture what you’re actually paying for your power usage each month. However, as Texas is an open deregulated market, different electric providers will offer different rates for electricity.

Ambit Energy Texas PUC Certificate # 10117