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Amigo Energy: Ratings & Reviews

Amigo Energy  Products and Services

Amigo Energy is a Texas electric company.  It is wholly owned by Just Energy who also owns Tara Energy.  The parent company was heavily impacted by the winter storm that hit Texas in the winter of 2021.  As a result, they filed for chapter 15 bankruptcy in March of 2021.  However, Amigo Energy continues to operate as a Texas electricity provider.   Their operational base in in Houston.  Amigo offers electrical service to both residential and business customers.

Amigo Energy Plans

These are some of the plans they offer Texas customers:

    • Amigo Base Saver III – 12
    • Amigo Truly Fixed Price – 36
    • Amigo Sustainable Lifestyle – 4
    • Amigo Basics PTC 3 (This 3 month plan is only available through the Texas Power to Choose website)
    • Amigo Basics PTC 36  (This 36 month plan is only available through the Texas Power to Choose website)
    • Amigo Weekends Free Plan – 12

How do Amigo Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Arlington to Amigo’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 127.4¢/kWh
4Change EnergyMaxx Saver Bundled 128.1¢/kWh
GexaSaver Deluxe 127.5¢/kWh
4Change EnergyFree Energy 128.9¢/kWh
Cirro EnergySmart Simple 1211.3¢/kWh
TrieagleEagle 3612.6¢/kWh
Direct EnergyLive Brighter 1212.3¢/kWh
First Choice PowerYou Got This 2412.2¢/kWh
TXUClear Deal 1211.9¢/kWh
4Change EnergyMaxx Saver Select 128.5¢/kWh
GexaSaver Deluxe 127.6¢/kWh
Express EnergyFlash Bundled 127.4¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred13.9¢/kWh
ReliantReliant Power On 1214.4¢/kWh
Payless PowerAutopay and Save 1215.1¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugarland to Amigo’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 128.0¢/kWh
4Change EnergyMaxx Saver Bundled129.1¢/kWh
GexaSaver Value1214.5¢/kWh
4Change EnergyFree Energy 1210.1¢/kWh
Cirro EnergySmart Value 12 Online12.4¢/kWh
TrieagleEagle 3613.2¢/kWh
Direct EnergyAutopay Texas 1814.5¢/kWh
First Choice PowerYou Got This 2414.1¢/kWh
TXUClear Deal 1213.5¢/kWh
4Change EnergyMaxx Saver 129.9¢/kWh
GexaSaver Deluxe 128.1¢/kWh
Express EnergyFlash Bundled 128.0¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred15.6¢/kWh
ReliantSecure Advantage 1215.2¢/kWh
Ambit EnergyLone Star Classic 1217.5¢/kWh
Payless PowerAutopay and Save 1215.4¢/kWh

Amigo Energy Contact Information

Phone number: 1-888-331-8871
Website Address: https://amigoenergy.com
Mailing Address:

P.O. Box 3607
Houston, TX 77253

 

Amigo Energy Reviews and Ratings

Amigo Energy is not BBB Accredited.  The BBB does, however, note a pattern of complains related to dales tactics and other business practices from the parent company Just Energy.

They have an average customer review score of 1.1/5 stars

285 complains closed in the last 3 years
41 complains closed in the last 12 months

Texas Power To Choose Rating – 3/5 stars

Complaints Against Amigo Energy

In the second half of 2021 there were 42 complaints against Amigo Energy filed with the Texas PUC. Note that these complaints are listed on the Texas PUC website under the name Fulcrum Retail Energy LLC.  This is the operating name registered with the PUC for Amigo.   The types of complaints breaks down as follows:

Amigo Energy Texas PUC ComplaintsTotal complaints filed with the Texas PUC for the second half of 2021

Slamming 2
Cramming 0
Billing 27
Quality of Service 0
Disconnection of Service 4
Provision of Service 9
All Other 2
Total Complaints 42

Click here to see up to date complaint statistics for Amigo Energy

Amigo Energy in the news:

Just Energy Announces ERCOT’s Calculations of Recovery Amounts Under Texas House Bill 4492 of Certain Costs of the Texas Winter Weather Event
Just Energy says Texas customers protected from storm-related price surge

Why do Texas electric companies all charge different rates for electricity?

Sometimes it seems like there are electric companies in every corner of the state, but why is it that they all charge different rates? The average Texas household spends about 24 percent more on electricity than the national average. The difference in rates can be due to many factors, including higher usage rates for homes with air conditioning, hot water heaters, and electric stoves. Using less power can help you save money on your electric bill.  Electric companies charge different rates for different products to target different consumer segments.   They also change electricity rates often in an attempt to compete with each other.

Amigo Energy Texas PUC Certificate # 10081