Eligo Energy: Ratings & Reviews

Eligo Energy  Products and Services

Eligo is an energy company that sells prepaid electricity in Texas and 10 other states.   In some markets they also sell natural gas.  Eligo attempts to differentiate themselves from other Texas electric companies by offering more personalized electric plans using proprietary technology to fit their plans to the energy usage patterns of customers.

They were founded in 2012 as a data driven company applying technology to the task of lowering energy bills.  They operate out of Chicago, Il.

Eligo Energy Plans

These are some of the plans they offer Texas customers:

  • The only electric plan they currently offer in Texas is a prepaid electricity plan with a variable rate.

How do Eligo Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Eligo’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 127.4¢/kWh
4Change EnergyMaxx Saver Bundled 128.1¢/kWh
GexaSaver Deluxe 127.5¢/kWh
4Change EnergyFree Energy 128.9¢/kWh
Cirro EnergySmart Simple 1211.3¢/kWh
TrieagleEagle 3612.6¢/kWh
Direct EnergyLive Brighter 1212.3¢/kWh
First Choice PowerYou Got This 2412.2¢/kWh
TXUClear Deal 1211.9¢/kWh
4Change EnergyMaxx Saver Select 128.5¢/kWh
GexaSaver Deluxe 127.6¢/kWh
Express EnergyFlash Bundled 127.4¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred13.9¢/kWh
ReliantReliant Power On 1214.4¢/kWh
Payless PowerAutopay and Save 1215.1¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Eligo’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 128.0¢/kWh
4Change EnergyMaxx Saver Bundled129.1¢/kWh
GexaSaver Value1214.5¢/kWh
4Change EnergyFree Energy 1210.1¢/kWh
Cirro EnergySmart Value 12 Online12.4¢/kWh
TrieagleEagle 3613.2¢/kWh
Direct EnergyAutopay Texas 1814.5¢/kWh
First Choice PowerYou Got This 2414.1¢/kWh
TXUClear Deal 1213.5¢/kWh
4Change EnergyMaxx Saver 129.9¢/kWh
GexaSaver Deluxe 128.1¢/kWh
Express EnergyFlash Bundled 128.0¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred15.6¢/kWh
ReliantSecure Advantage 1215.2¢/kWh
Ambit EnergyLone Star Classic 1217.5¢/kWh
Payless PowerAutopay and Save 1215.4¢/kWh

Eligo Energy Contact Information

Phone number:888-576-9473
Website Address:https://www.eligoenergy.com/
Mailing Address:

201 W Lake St, Suite 151 Chicago, Illinois 60606

Online BillpayEligo Energy Login

Eligo Energy Reviews and Ratings

Eligo Energy has been BBB accredited since 2013 and has a A+ Rating

They have an average customer review score of 1.16/5 stars

53 complains closed in the last 3 years
22 complains closed in the last 12 months

Texas Power To Choose Rating – No rating

Complaints Against Eligo Energy

In the second half of 2021 there were 8 complaints against Eligo Energy filed with the Texas PUC.  The types of complaints breaks down as follows:

Eligo Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Quality of Service0
Disconnection of Service1
Provision of Service3
All Other0
Total Complaints8

Click here to see up to date complaint statistics for Eligo Energy

Eligo Energy in the news:

Westchester power of New York switches from Eligo to Constellation Energy
Tinley Park, Il chooses Eligo Energy.

Why choose a prepaid electricity plan

Many people have credit issues and can’t qualify for a traditional post-paid electricity plan without having to pay a large deposit.  For these people, a prepaid light company is just what they need to get their power going.  Prepaid electricity companies don’t run credit checks and don’t require deposits.  They only require that a small amount of electricity is prepaid.  After that, it is a pay-as-you go model.  The rates are usually comparable to other electricity providers.  Though sometimes they can be higher.  Customers can monitor their electricity usage and their account balances online.

Eligo Energy Texas PUC Certificate # 10246