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Infuse Energy: Ratings & Reviews

Infuse Energy  Products and Services

Infuse Energy is a Houston electric company that sells traditional and renewable energy plans to Texas consumers.   They seek to differentiate themselves from other Texas electricity providers by focusing on the customer experience.   According to the company their energy plans are designed to be simple straight forward and honest. Infuse has a concept they refer to as the Infuse Energy Bill of Rights.  Among other things, this bill of rights states that they will never put unexpected charges on your energy bill.

Infuse Energy Plans

Infusion has one of the largest selections of energy plans in Texas. These are some of the plans they offer:

Keep It Simple Savings Flex

Keep It Simple Savings Green Flex

PTC Infusion Flex

PTC Green Infusion Flex

Essential Infusion 3

Essential Infusion 6

Essential Infusion 24

Essential Infusion 36

Essential Infusion 12

True Blue Infusion 12

True Blue Infusion 24

True Blue Infusion 36

Infusion Flex

True Blue Infusion 3

True Blue Infusion 6

True Blue Infusion 18

Weekend Free-For-All 12

Weekend Free-For-All 24

Weekend Free-For-All 36

Care Free Nights 12

Care Free Nights 24

Care Free Nights 36

How do Infuse Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Infuse’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.1¢/kWh
Frontier UtilitiesFrontier Super Value 2412.0¢/kWh
GexaSaver Deluxe 1212.3¢/kWh
4Change EnergyFree Energy 1216.5¢/kWh
Cirro EnergySmart Simple 1220.3¢/kWh
TrieagleSure Value 3613.4¢/kWh
Direct EnergyLive Brighter 1221.3¢/kWh
First Choice PowerYou Got This 2422.2¢/kWh
TXUClear Deal 1212.9¢/kWh
4Change EnergyMaxx Saver Select 1213.5¢/kWh
GexaSaver Value 1217.2¢/kWh
Express EnergyFlash 1213.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred217.9¢/kWh
ReliantReliant Power On 1219.4¢/kWh
Payless PowerPremier 1217.7¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Infuse’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.7¢/kWh
Frontier UtilitiesSuper Value 2412.4¢/kWh
GexaSaver Value1218.0¢/kWh
4Change EnergyFree Energy 1216.9¢/kWh
Cirro EnergySmart Value 12 Online22.4¢/kWh
TrieagleSure Value 3614.7¢/kWh
Direct EnergyAutopay Texas 1822.5¢/kWh
First Choice PowerYou Got This 2421.1¢/kWh
TXUClear Deal 1214.5¢/kWh
4Change EnergyMaxx Saver 1216.9¢/kWh
GexaSaver Deluxe 1212.9¢/kWh
Express EnergyFlash 1214.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred23.6¢/kWh
ReliantSecure Advantage 1221.2¢/kWh
Ambit EnergyLone Star Classic 1221.5¢/kWh
Payless PowerSimple 617.5¢/kWh

Infuse Energy Contact Information

Phone number:844-INFUSE2 (844-463-8732)
Website Address:https://www.infuseenergy.com
Mailing Address:

2020 Southwest Fwy #325

Houston, TX 77098

Online BillpayInfuse Login
In Store Bill Payment 

Infuse Energy Reviews and Ratings

Infuse Energy is not BBB accredited

They have an average customer review score of 1/5 stars

2 complains closed in the last 3 years
0 complains closed in the last 12 months

Texas Power To Choose Rating – 5/5 stars

Complaints Against Infuse Energy

In the second half of 2021 there were 8 complaints against Infuse Energy filed with the Texas PUC.  The types of complaints breaks down as follows:

Infuse Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming0
Cramming0
Billing3
Quality of Service0
Disconnection of Service2
Provision of Service1
All Other0
Total Complaints6

Click here to see up to date complaint statistics for Infuse Energy

Infuse Energy in the news:

 

Solar Energy in Texas

Texas has an enormous capacity to generate solar power. In fact, sunshine is the state’s most abundant renewable energy resource. If the potential were fully realized, Texas could generate more than half of its electricity from solar energy by 2033.  Net metering and electricity buy back programs like the one offered by Infuse could be an important part or larger adoption of rooftop solar in Texas.

Infuse Energy Texas PUC Certificate # 10223