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New Power Texas: Ratings & Reviews

New Power Texas Products and Services

New Power Texas is a The Woodlands Texas electric company. Their parent company is Pulse Power LLC which operates several other electricity providers in the Texas deregulated electricity market. These sister companies include Energy to Go, Lone Star Energy, and Powernext. Pulse Power received their Texas PUC certificate in November 2018.

New Power Texas Energy Plans

These are some of the plans they offer Texas customers:

How do New Power Texas’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other Dallas electric companies to New Power’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.1¢/kWh
Frontier UtilitiesFrontier Super Value 2412.0¢/kWh
GexaSaver Deluxe 1212.3¢/kWh
4Change EnergyFree Energy 1216.5¢/kWh
Cirro EnergySmart Simple 1220.3¢/kWh
TrieagleSure Value 3613.4¢/kWh
Direct EnergyLive Brighter 1221.3¢/kWh
First Choice PowerYou Got This 2422.2¢/kWh
TXUClear Deal 1212.9¢/kWh
4Change EnergyMaxx Saver Select 1213.5¢/kWh
GexaSaver Value 1217.2¢/kWh
Express EnergyFlash 1213.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred217.9¢/kWh
ReliantReliant Power On 1219.4¢/kWh
Payless PowerPremier 1217.7¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other Houston electric companies to New Power’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.7¢/kWh
Frontier UtilitiesSuper Value 2412.4¢/kWh
GexaSaver Value1218.0¢/kWh
4Change EnergyFree Energy 1216.9¢/kWh
Cirro EnergySmart Value 12 Online22.4¢/kWh
TrieagleSure Value 3614.7¢/kWh
Direct EnergyAutopay Texas 1822.5¢/kWh
First Choice PowerYou Got This 2421.1¢/kWh
TXUClear Deal 1214.5¢/kWh
4Change EnergyMaxx Saver 1216.9¢/kWh
GexaSaver Deluxe 1212.9¢/kWh
Express EnergyFlash 1214.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred23.6¢/kWh
ReliantSecure Advantage 1221.2¢/kWh
Ambit EnergyLone Star Classic 1221.5¢/kWh
Payless PowerSimple 617.5¢/kWh

New Power Texas Energy Contact Information

Phone number:888-853-5747
Website Address:https://www.newpowertx.com/
email

customercare@newpowertx.com

Online BillpayCustomer Portal

New Power Texas Reviews and Ratings

Texas Power To Choose Rating – 1/5 stars

Complaints Against New Power Texas

In the second half of 2021 there were 80 Texas PUC complaints filed against Pulse Power LLC, the parent company of New Power Texas.   The types of complaints breaks down as follows:

New Power Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming5
Cramming0
Billing40
Quality of Service0
Disconnection of Service22
Provision of Service13
All Other0
Total Complaints80

Click here to see up to date complaint statistics for New Power Texas

Pulse Power has a PUC Complaint Score of 1 out of 5. This is the lowest ranking.

Why does Pulse Power own so many electric companies?

It is common in Texas for one parent company to operate several different retail electric brands under the same corporate umbrella. There are a few different reasons for this. For one, it alls them to target different segments of the market by marketing to different price points and different product types using different brand names. Another reason is because of industry consolidation.

When larger energy companies look to grow their customer base, they often find it less expensive and faster to acquire more customers by buying out existing smaller companies. This also allows them to save on operating costs by consolidating operations and back offices across multiple brands.

New Power Texas PUC Certificate # 10259