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Just Energy: Ratings & Reviews

Just Energy  Products and Services

Just Energy is a large international utilities company. They sell energy products all over the world including Japan, Ireland, Germany, and much of North America. In Texas, the operate numerous retail electricity providers in addition to the Just Energy brand. These include Amigo Energy, Tara Energy, and Hudson Solar.

Founded in 1997, Just Energy is one of the oldest energy companies that operate in the Texas deregulated electricity marketplace. They operate out of Houston. The Houston Chronical named them the 2021 Best Electricity Company.

Just Energy Plans

These are some of the plans they offer Texas customers:

How do Just Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Just Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.1¢/kWh
Frontier UtilitiesFrontier Super Value 2412.0¢/kWh
GexaSaver Deluxe 1212.3¢/kWh
4Change EnergyFree Energy 1216.5¢/kWh
Cirro EnergySmart Simple 1220.3¢/kWh
TrieagleSure Value 3613.4¢/kWh
Direct EnergyLive Brighter 1221.3¢/kWh
First Choice PowerYou Got This 2422.2¢/kWh
TXUClear Deal 1212.9¢/kWh
4Change EnergyMaxx Saver Select 1213.5¢/kWh
GexaSaver Value 1217.2¢/kWh
Express EnergyFlash 1213.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred217.9¢/kWh
ReliantReliant Power On 1219.4¢/kWh
Payless PowerPremier 1217.7¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Just Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.7¢/kWh
Frontier UtilitiesSuper Value 2412.4¢/kWh
GexaSaver Value1218.0¢/kWh
4Change EnergyFree Energy 1216.9¢/kWh
Cirro EnergySmart Value 12 Online22.4¢/kWh
TrieagleSure Value 3614.7¢/kWh
Direct EnergyAutopay Texas 1822.5¢/kWh
First Choice PowerYou Got This 2421.1¢/kWh
TXUClear Deal 1214.5¢/kWh
4Change EnergyMaxx Saver 1216.9¢/kWh
GexaSaver Deluxe 1212.9¢/kWh
Express EnergyFlash 1214.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred23.6¢/kWh
ReliantSecure Advantage 1221.2¢/kWh
Ambit EnergyLone Star Classic 1221.5¢/kWh
Payless PowerSimple 617.5¢/kWh

Just Energy Contact Information

Phone number:Residential Customers: 1-877-282-6248 Commercial Customers: 877-455-7575
Website Address:Just Energy
Mailing Address:

5251 Westheimer Rd. Suite 1000, Houston, TX 77056

Just Energy Reviews and Ratings

Just Energy is not BBB accredited. BBB notes that Just Energy has a pattern of complains including misleading sales tactics and not being transparent about cancelation fees.

They have an average customer review score of 1.1/5 stars

285 complains closed in the last 3 years

41 complains closed in the last 12 months

Texas Power To Choose Rating – 3/5 stars

Complaints Against Just Energy

In the second half of 2021 there were 110 complaints against Just Energy filed with the Texas PUC. The types of complaints breaks down as follows:

Just Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming18
Cramming0
Billing61
Quality of Service0
Disconnection of Service16
Provision of Service15
All Other0
Total Complaints110

Click here to see up to date complaint statistics for Just Energy

Compare Electricity Rates Often

Just Energy is one of the many electricity options availalbe in Texas. The choice of electricity plans available to Texas consumers is as diverse as the state itself. Plan types inclde, Fixed Rate plans, Flat rate plans, Variable Rate Plans, Green Energy plans, Solar Energy plans. The list goes on and on. The important part is to stay active as a consumer. Continue to shop for the cheapest electricity rates because the best rate always moves from one provider to the next.

Just Energy Texas PUC Certificate # 10052