Just Energy: Ratings & Reviews

Just Energy  Products and Services

Just Energy is a large international utilities company. They sell energy products all over the world including Japan, Ireland, Germany, and much of North America. In Texas, the operate numerous retail electricity providers in addition to the Just Energy brand. These include Amigo Energy, Tara Energy, and Hudson Solar.

Founded in 1997, Just Energy is one of the oldest energy companies that operate in the Texas deregulated electricity marketplace. They operate out of Houston. The Houston Chronical named them the 2021 Best Electricity Company.

Just Energy Plans

These are some of the plans they offer Texas customers:

How do Just Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Just Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSaver Value 1218.2¢/kWh
Frontier UtilitiesFrontier Saver Plus 2410.8¢/kWh
GexaGexa Eco Saver Plus 2410.8¢/kWh
4Change EnergyMaxx Saver Select 2410.7¢/kWh
Cirro EnergySmart Simple 1218.3¢/kWh
TrieagleSure Value 3613.5¢/kWh
Direct EnergyLive Brighter 1218.3¢/kWh
First Choice PowerYou Got This 2420.4¢/kWh
TXUClear Deal 1214.5¢/kWh
4Change EnergyMaxx Saver Select 1210.8¢/kWh
GexaGexa Eco Saver Lite 1217.9¢/kWh
Express EnergyFlash 2410.7¢/kWh
Veteran EnergyVeteran Energy Valor 3612.4¢/kWh
ReliantReliant Power On 1220.2¢/kWh
Payless PowerPremier 1219.9¢/kWh
Rates Updated January 28, 2023

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Just Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2412.0¢/kWh
Frontier UtilitiesSaver Value 1218.8¢/kWh
GexaEco Saver Plus 2418.8¢/kWh
4Change EnergyMaxx Saver Select 2411.9¢/kWh
Cirro EnergySmart Value 12 Online20.4¢/kWh
TrieagleSure Value 3613.9¢/kWh
Direct EnergyAutopay Texas 3614.3¢/kWh
Veteran EnergyVeteran Energy Valor 3614.0¢/kWh
TXUClear Deal 1215.5¢/kWh
4Change EnergyMaxx Saver Select 1212.0¢/kWh
GexaEco Saver Lite 1218.8¢/kWh
Express EnergyFlash 2411.9¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred20.6¢/kWh
ReliantSecure Advantage 1219.2¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerSimple 620.4¢/kWh
Rates Updated January 28, 2023

Just Energy Contact Information

Phone number:Residential Customers: 1-877-282-6248 Commercial Customers: 877-455-7575
Website Address:Just Energy
Mailing Address:

5251 Westheimer Rd. Suite 1000, Houston, TX 77056

Just Energy Reviews and Ratings

Just Energy is not BBB accredited. BBB notes that Just Energy has a pattern of complains including misleading sales tactics and not being transparent about cancelation fees.

They have an average customer review score of 1.1/5 stars

285 complains closed in the last 3 years

41 complains closed in the last 12 months

Texas Power To Choose Rating – 3/5 stars

Complaints Against Just Energy

In the second half of 2022 there were 170 complaints against Just Energy filed with the Texas PUC. The types of complaints breaks down as follows:

Just Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2022

Quality of Service0
Disconnection of Service21
Provision of Service31
All Other0
Total Complaints170

Click here to see up to date complaint statistics for Just Energy

Compare Electricity Rates Often

Just Energy is one of the many electricity options availalbe in Texas. The choice of electricity plans available to Texas consumers is as diverse as the state itself. Plan types inclde, Fixed Rate plans, Flat rate plans, Variable Rate Plans, Green Energy plans, Solar Energy plans. The list goes on and on. The important part is to stay active as a consumer. Continue to shop for the cheapest electricity rates because the best rate always moves from one provider to the next.

Just Energy Texas PUC Certificate # 10052