Octopus Energy: Ratings & Reviews

Octopus Energy  Products and Services

Octopus Energy is the Texas arm of a much bigger utility company of the same name. The parent company operates in 6 different countries. The company has a stated goal of ending the global reliance on fossil fuels. They aim to sell green energy products and create technology to make green energy more widespread and more affordable.

The Texas division of this larger conglomerate is a Houston based electric company that sells green energy plans in all deregulated parts of Texas. The company joins a growing list of retail electricity providers that focus exclusively on green energy plans and services related to renewable energy such as solar buy-back programs.

Octopus’ service is compatible with smart thermostats. They claim to have no hidden fees or exit fees.

Other names they may do business under include: Evolve Energy

Octopus Energy Plans

These are some of the plans they offer Texas customers:

  • OctoPlus 36 – Fixed rate 36 month plan
  • OctoPlus 24 – Fixed rate 24 month plan
  • OctoGo 24 – Fixed rate 12 month plan
  • OctoPlus 12 – Fixed rate 12 month plan
  • OctoExtra 365 – Fixed rate 12 month plan that includes Amazon Prime

How do Octopus Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electric companies in Fort Worth to Octopus’s rates

Electric CompanyPlan NameElectricity Rate
BKV energyThe Lantana 1514.6¢/kWh
Frontier UtilitiesFrontier Saver Plus 2411.2¢/kWh
GexaGexa Eco Saver Plus 2411.1¢/kWh
4Change EnergyMaxx Saver Select 2411.1¢/kWh
Cirro EnergySmart Simple 1215.6¢/kWh
TrieagleSure Value 3613.9¢/kWh
Direct EnergyAutopay Texas 1216.3¢/kWh
Green Mountain EnergyPollution Free e-Plus17.4¢/kWh
TXUClear Deal 1213.9¢/kWh
4Change EnergyMaxx Saver Select 1211.1¢/kWh
GexaGexa Eco Saver Lite 1219.1¢/kWh
Express EnergyFlash 2411.1¢/kWh
Veteran EnergyVeteran Energy Valor 3615.1¢/kWh
ReliantReliant Power On 1219.9¢/kWh
Payless PowerRate Lock 1218.3¢/kWh
Rates Updated September 27, 2023

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Octopus’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2412.1¢/kWh
BKV EnergyThe Lantana 1515.8¢/kWh
GexaEco Saver Plus 2412.1¢/kWh
4Change EnergyMaxx Saver Select 2412.1¢/kWh
Cirro EnergySmart Simple 1217.1¢/kWh
TrieagleSure Value 3614.9¢/kWh
Direct EnergyAutopay Texas 1216.7¢/kWh
Veteran EnergyVeteran Energy Valor 3614.7¢/kWh
TXUClear Deal 1214.9¢/kWh
4Change EnergyMaxx Saver Select 1212.1¢/kWh
GexaEco Saver Lite 1220.5¢/kWh
Express EnergyFlash 2412.1¢/kWh
Green Mountain EnergyPollution Free e-Plus17.8¢/kWh
ReliantPower on 1217.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerRate Lock 618.9¢/kWh
Rates Updated September 27, 2023

Octopus Energy Contact Information

Phone number:833-628-6888
Website Address:https://octopusenergy.com
Mailing Address:

114 Main Street, Suite 500
Houston, TX 77002

Online BillpaySign in to your account | Octopus Energy

Octopus Energy Reviews and Ratings

Octopus Energy is not BBB accredited and has no customer reviews through the BBB.

Texas Power To Choose Rating – 1/5 stars

Complaints Against Octopus Energy

In the second half of 2022 there were 10 complaints against Octopus Energy filed with the Texas PUC. The types of complaints breaks down as follows:

Octopus Energy Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2022

Quality of Service0
Disconnection of Service1
Provision of Service2
All Other0
Total Complaints10

Click here to see up to date complaint statistics for Octopus Energy

They have a Texas PUC Scorecard of 1 out of 5. This is the lowest ranking.

Octopus Energy in the news:

Octopus Energy acquires Texas retail electricity provider.

Octopus Energy rolls out Superpower Savings Program in Texas

What Electric Companies are similar to Octopus Energy

The market for electricity providers focusing on renewable energy is getting crowded in Texas. The growing list of participants include: Cleansky Energy, Gexa Energy, Infuse Energy, and many more. The Texas market is perfectly placed for growth in renewable energy. Texas has a large base of wind energy production and a large untapped potential for solar energy. Because the Texas market is open to competition, it creates the perfect environment for new and innovative approaches to electricity products.

Octopus Energy Texas PUC Certificate # 10262