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Southwest Power & Light: Ratings & Reviews

Southwest Power & Light Products and Services

Southwest Power & Light is a Texas light company. They sell residential and commercial electricity plans everywhere in Texas where electric choice is allowed. They are owned and operated by Texpo Power LP. The parent company also owns several other retail electricity providers in Texas including Nova Electric Co, Rio Power & Light, Texpo Energy, and YEP.

They are based in Houston Texas and have been in operation since 2010. The plans they offer are fixed rate and variable. The company has stated that they are opposed to index rate plans that can leave customers with disastrously high energy bills in times when the spot market for electricity spikes. This is what happened during winter storm Uri in 2021.

Southwest Power supports the Arbor Day foundation through their Plant-A-Tree program. For every 1000 kWh of electricity used by their customers a tree is planted as part of there partnership.

Southwest Power & Light Energy Plans

NameTermType
Texas Saver Auto E-Plan 33 MonthsFixed Rate – Autopay Required
Texas Saver Auto E-Plan 6 6 MonthsFixed Rate – Autopay Required
Texas Saver Auto E-Plan 12 12 Months Fixed Rate – Autopay Required
Texas Saver Auto E-Plan 24 24 Months Fixed Rate – Autopay Required
Texas Saver Monthly1 Months Variable Rate – New Customers

SP&L offers average billing for their plans.

How do Southwest Power & Light’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Southwest Power & Light’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.1¢/kWh
Frontier UtilitiesFrontier Super Value 2412.0¢/kWh
GexaSaver Deluxe 1212.3¢/kWh
4Change EnergyFree Energy 1216.5¢/kWh
Cirro EnergySmart Simple 1220.3¢/kWh
TrieagleSure Value 3613.4¢/kWh
Direct EnergyLive Brighter 1221.3¢/kWh
First Choice PowerYou Got This 2422.2¢/kWh
TXUClear Deal 1212.9¢/kWh
4Change EnergyMaxx Saver Select 1213.5¢/kWh
GexaSaver Value 1217.2¢/kWh
Express EnergyFlash 1213.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred217.9¢/kWh
ReliantReliant Power On 1219.4¢/kWh
Payless PowerPremier 1217.7¢/kWh

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Southwest Power & Light’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesSuper Value 1212.7¢/kWh
Frontier UtilitiesSuper Value 2412.4¢/kWh
GexaSaver Value1218.0¢/kWh
4Change EnergyFree Energy 1216.9¢/kWh
Cirro EnergySmart Value 12 Online22.4¢/kWh
TrieagleSure Value 3614.7¢/kWh
Direct EnergyAutopay Texas 1822.5¢/kWh
First Choice PowerYou Got This 2421.1¢/kWh
TXUClear Deal 1214.5¢/kWh
4Change EnergyMaxx Saver 1216.9¢/kWh
GexaSaver Deluxe 1212.9¢/kWh
Express EnergyFlash 1214.3¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred23.6¢/kWh
ReliantSecure Advantage 1221.2¢/kWh
Ambit EnergyLone Star Classic 1221.5¢/kWh
Payless PowerSimple 617.5¢/kWh

Southwest Power & Light Energy Contact Information

Phone number:866-941-7976
Website Address:Southwest Power And Light (southwestpl.com)
Mailing Address:

5773 Woodway Dr Ste 311
Houston, TX 77057-1501

Online BillpaySouthwest Power And Light

Southwest Power & Light Energy Reviews and Ratings

BBB Accreditation Southwest Power & Light Energy has been BBB accredited since 2010 and has a A+ Rating
BBB Customer Review Score They have an average customer review score of 3.24/5 stars
BBB Complaints 1 complaints closed in the last 3 years
0 complains closed in the last 12 months
Power to Choose Rating Texas Power To Choose Rating – 5/5 stars
Texas PUC Complaint Scorecard 5/5 – This is the best rating

Complaints Against Southwest Power & Light

In the second half of 2021 there were 11 complaints against Texpo Power filed with the Texas PUC.  Texpo is the parent company of Southwest Power & Light. The types of complaints breaks down as follows:

Southwest Power & Light Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming1
Cramming0
Billing6
Quality of Service0
Disconnection of Service2
Provision of Service2
All Other0
Total Complaints11

Click here to see up to date complaint statistics for Southwest Power & Light

A word about fixed rate electricity plans

In Texas, many competitive electricity companies offer fixed-rate electricity plans. These plans typically have a fixed rate for a term of one year, yet the company will continue to charge a customer’s bill monthly. In addition, customers can usually cancel their plan at any time by contacting the company or signing up for a new one. This will often involve a cancelation fee, however. So it is important to check the terms of your plan. Fixed-rate electricity plans have been around for decades and have been used as a way to encourage competition among electric companies.

Southwest Power & Light Energy Texas PUC Certificate # 10126