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Southwest Power & Light: Ratings & Reviews

Southwest Power & Light Products and Services

Southwest Power & Light is a Texas light company. They sell residential and commercial electricity plans everywhere in Texas where electric choice is allowed. They are owned and operated by Texpo Power LP. The parent company also owns several other retail electricity providers in Texas including Nova Electric Co, Rio Power & Light, Texpo Energy, and YEP.

They are based in Houston Texas and have been in operation since 2010. The plans they offer are fixed rate and variable. The company has stated that they are opposed to index rate plans that can leave customers with disastrously high energy bills in times when the spot market for electricity spikes. This is what happened during winter storm Uri in 2021.

Southwest Power supports the Arbor Day foundation through their Plant-A-Tree program. For every 1000 kWh of electricity used by their customers a tree is planted as part of there partnership.

Southwest Power & Light Energy Plans

NameTermType
Texas Saver Auto E-Plan 33 MonthsFixed Rate – Autopay Required
Texas Saver Auto E-Plan 6 6 MonthsFixed Rate – Autopay Required
Texas Saver Auto E-Plan 12 12 Months Fixed Rate – Autopay Required
Texas Saver Auto E-Plan 24 24 Months Fixed Rate – Autopay Required
Texas Saver Monthly1 Months Variable Rate – New Customers

SP&L offers average billing for their plans.

How do Southwest Power & Light’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Irving to Southwest Power & Light’s rates

Electric CompanyPlan NameElectricity Rate
BKV energyThe Lantana 1514.6¢/kWh
Frontier UtilitiesFrontier Saver Plus 2411.2¢/kWh
GexaGexa Eco Saver Plus 2411.1¢/kWh
4Change EnergyMaxx Saver Select 2411.1¢/kWh
Cirro EnergySmart Simple 1215.6¢/kWh
TrieagleSure Value 3613.9¢/kWh
Direct EnergyAutopay Texas 1216.3¢/kWh
Green Mountain EnergyPollution Free e-Plus17.4¢/kWh
TXUClear Deal 1213.9¢/kWh
4Change EnergyMaxx Saver Select 1211.1¢/kWh
GexaGexa Eco Saver Lite 1219.1¢/kWh
Express EnergyFlash 2411.1¢/kWh
Veteran EnergyVeteran Energy Valor 3615.1¢/kWh
ReliantReliant Power On 1219.9¢/kWh
Payless PowerRate Lock 1218.3¢/kWh
Rates Updated September 27, 2023

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Sugar Land to Southwest Power & Light’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2412.1¢/kWh
BKV EnergyThe Lantana 1515.8¢/kWh
GexaEco Saver Plus 2412.1¢/kWh
4Change EnergyMaxx Saver Select 2412.1¢/kWh
Cirro EnergySmart Simple 1217.1¢/kWh
TrieagleSure Value 3614.9¢/kWh
Direct EnergyAutopay Texas 1216.7¢/kWh
Veteran EnergyVeteran Energy Valor 3614.7¢/kWh
TXUClear Deal 1214.9¢/kWh
4Change EnergyMaxx Saver Select 1212.1¢/kWh
GexaEco Saver Lite 1220.5¢/kWh
Express EnergyFlash 2412.1¢/kWh
Green Mountain EnergyPollution Free e-Plus17.8¢/kWh
ReliantPower on 1217.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerRate Lock 618.9¢/kWh
Rates Updated September 27, 2023

Southwest Power & Light Energy Contact Information

Phone number:866-941-7976
Website Address:Southwest Power And Light (southwestpl.com)
Mailing Address:

5773 Woodway Dr Ste 311
Houston, TX 77057-1501

Online BillpaySouthwest Power And Light

Southwest Power & Light Energy Reviews and Ratings

BBB Accreditation Southwest Power & Light Energy has been BBB accredited since 2010 and has a A+ Rating
BBB Customer Review Score They have an average customer review score of 3.24/5 stars
BBB Complaints 1 complaints closed in the last 3 years
0 complains closed in the last 12 months
Power to Choose Rating Texas Power To Choose Rating – 2/5 stars
Texas PUC Complaint Scorecard 2/5 – This is the best rating

Complaints Against Southwest Power & Light

In the second half of 2022 there were 48 complaints against Texpo Power filed with the Texas PUC.  Texpo is the parent company of Southwest Power & Light. The types of complaints breaks down as follows:

Southwest Power & Light Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2021

Slamming3
Cramming0
Billing29
Quality of Service0
Disconnection of Service13
Provision of Service3
All Other0
Total Complaints48

Click here to see up to date complaint statistics for Southwest Power & Light

A word about fixed rate electricity plans

In Texas, many competitive electricity companies offer fixed-rate electricity plans. These plans typically have a fixed rate for a term of one year, yet the company will continue to charge a customer’s bill monthly. In addition, customers can usually cancel their plan at any time by contacting the company or signing up for a new one. This will often involve a cancelation fee, however. So it is important to check the terms of your plan. Fixed-rate electricity plans have been around for decades and have been used as a way to encourage competition among electric companies.

Southwest Power & Light Energy Texas PUC Certificate # 10126