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True Power: Ratings & Reviews

True Power Products and Services

True Power has recently been at or near the top of the Power To Choose list with the cheapest advertised electricity rates with a plan called True Value 3.  

Like many of the plans that appear among the cheapest listed, there are two important points to note.

1 – The rate being offered for the True Value 3 plan is for New Customers only

2 – The plan is only a 3-month plan.  After the plan is over you will have to enroll in a new plan or go to a month-to-month plan which almost always has higher rates.

These factors put together mean the rate listed should really be considered an introductory rate. 

At the time of this writing, the True Value 3 plan is listed at a rate of 10.9¢ per kWh at 1000 kWh in the Houston Area (Centerpoint).  When the 3 months are over, you would have to switch to a new plan.   Their 9-month plan is currently priced at 16.1¢.  To see how this compares to rates of other electric companies enter your zip code in the search box at the top of this page.

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True Power Company Background

True Power is one of the smaller Texas electric companies. They are a woman owned business that was certified with the Texas PUC in 2021. The founders had an extensive background in the Texas electricity market having worked previously for Gexa Energy and Just Energy. They are also authorized to do business under the name True Prepaid.

Service

True Power is not the most affordable light company. They seek to differentiate themselves by offering personalized service. They offer a relatively small selection of plans including renewable energy plans. The company sells both residential and commercial electricity.

True Power Electricity Plans

NameTermType
True Blue Infusion 1212 MonthsFixed Rate
True Value 24 24 MonthsFixed Rate
True Value 36 36 MonthsFixed Rate
Simply True Fixed 1212 Months Fixed Rate
Simply True Fixed 3636 Months Fixed Rate
True Green Fixed 1212 Months Fixed Rate – Renewable Energy
True Green Fixed 2424 Months Fixed Rate – Renewable Energy

How do True Power’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Corpus Christi to True Power’s rates

Electric CompanyPlan NameElectricity Rate
GexaEco Saver Plus 2411.5¢/kWh
GexaGexa Eco Saver Lite 1218.2¢/kWh
4Change EnergyMaxx Saver Select 1211.5¢/kWh
Express EnergyExpress Energy Flash 2411.4¢/kWh
4Change EnergyMaxx Saver Select 2411.5¢/kWh
Cirro EnergySmart Value 12 Online19.0¢/kWh
TrieagleSure Value 3613.5¢/kWh
Direct EnergyLive Brighter 1219.7¢/kWh
Veteran EnergyValor 3613.4¢/kWh
TXUClear Deal 2416.5¢/kWh
FrontierFrontier Saver Plus 2411.5¢/kWh
TXUSeason Pass 1219.9¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred20.6¢/kWh
ReliantReliant Power On 1219.1¢/kWh
Payless PowerPremier 1220.4¢/kWh
Rates Updated January 28, 2023

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Houston to True Power’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2412.0¢/kWh
Frontier UtilitiesSaver Value 1218.8¢/kWh
GexaEco Saver Plus 2418.8¢/kWh
4Change EnergyMaxx Saver Select 2411.9¢/kWh
Cirro EnergySmart Value 12 Online20.4¢/kWh
TrieagleSure Value 3613.9¢/kWh
Direct EnergyAutopay Texas 3614.3¢/kWh
Veteran EnergyVeteran Energy Valor 3614.0¢/kWh
TXUClear Deal 1215.5¢/kWh
4Change EnergyMaxx Saver Select 1212.0¢/kWh
GexaEco Saver Lite 1218.8¢/kWh
Express EnergyFlash 2411.9¢/kWh
Green Mountain EnergyCrystal Clear 12 Preferred20.6¢/kWh
ReliantSecure Advantage 1219.2¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerSimple 620.4¢/kWh
Rates Updated January 28, 2023

True Power Contact Information

Phone number:888-642-8783
Website Address:True Power – Electricity
Mailing Address:

2900 Wilcrest Dr Ste 450, Houston, TX 77042, USA.

True Power LoginTrue Power – My Account login

True Power Reviews and Ratings

BBB Accreditation True Power is not BBB accredited.
BBB Customer Review Score No Data
BBB Complaints No Data
Power to Choose Rating Texas Power To Choose Rating – 1 out of 5
Texas PUC Complaint Scorecard No Data

Complaints Against True Power

In the second half of 2022 there were 29 complaints against True Power filed with the Texas PUC.  The types of complaints breaks down as follows:

True Power Texas PUC Complaints

Total complaints filed with the Texas PUC for the second half of 2022

Slamming3
Cramming0
Billing22
Quality of Service0
Disconnection of Service2
Provision of Service2
All Other0
Total Complaints29

Click here to see up to date complaint statistics for True Power Energy

True Power in the news

New Woman-Led Texas Retail Provider Formed, Led By Market Vet

Be sure to check the Electricity Facts Label for important plan information

It’s good to know where your hard-earned money is going. The Electricity Facts Label, which is part of the Energy Labels section on electric company websites, breaks down the cost of electricity by usage type. This label is usually found on most electric bills and should be the first stop for anyone looking for more information about their monthly power bill. You should also review the Terms of Service and the Your Rights as A Customer document.

True Power Energy Texas PUC Certificate # 10287