Gexa Energy

Ratings & Reviews

Gexa energy is a large Texas electricity provider.  Chances are you’ve seen their commercials on tv.   But are their plans right for you?  At VaultElectricity.com we always advise consumers that the decision really comes down to one factor – Are Gexa’s electricity rates cheaper than other electric companies? Enrollment Phone Number: 855-639-8259 In general, Gexa’s rates tend to be competitive.  Like most other Texas electric companies their rates bounce around quite a bit.  Aside from competing with other providers their rates are driven by other factors such as the price of natural gas and the supply of electricity in the wholesale market.

To see how Gexa’s electricity rates compare today, enter your zip code above to see our realtime price comparison tool.  You will see all the available plans in your area from all the major electricity providers.  Plans will be sorted by rate for easy comparison. Be sure you select your home size.  All electric plans in Texas are advertised with rates based on 3 standard usage levels 500 kWh, 1000 kWh, 2000 kWh.  Many plans are structured to have rates that are great at the 2000 kWh level but turn out not to be such a good deal if you live in a much smaller home.

Home Size

Find a Gexa Energy plan that works for you then enroll right here online or call the enrollment number listed.  

Should You Switch to Gexa Energy?

How do Gexa Energy’s electricity rates compare to other Texas electric companies?

The pricing grid below shows how Gexa electricity rates compare to TXU and Reliant.

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Arlington to Gexa Energy’s rates

Electric CompanyPlan NameElectricity Rate
GexaEco Saver Plus 2412.2¢/kWh
GexaGexa Eco Saver Lite 1219.7¢/kWh
4Change EnergyMaxx Saver Select 1212.2¢/kWh
Express EnergyExpress Energy Flash 2412.2¢/kWh
4Change EnergyMaxx Saver Select 2412.2¢/kWh
Cirro EnergySmart Value 12 Online17.9¢/kWh
TrieagleSure Value 3615.7¢/kWh
Direct EnergyAutopay Texas 1217.8¢/kWh
Veteran EnergyValor 3615.9¢/kWh
TXUClear Deal 2415.5¢/kWh
FrontierFrontier Power Saver 2415.5¢/kWh
TXUSeason Pass 1217.9¢/kWh
Green Mountain EnergyPollution Fee e-Plus 1218.0¢/kWh
ReliantReliant Power On 1218.7¢/kWh
Payless PowerRate Lock 1219.0¢/kWh
Rates Updated March 10, 2024

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Houston to Gexa Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2411.3¢/kWh
BKV EnergyThe Lantana 1515.0¢/kWh
GexaEco Saver Plus 2411.3¢/kWh
4Change EnergyMaxx Saver Select 2411.3¢/kWh
Cirro EnergySmart Simple 1217.1¢/kWh
TrieagleSure Value 3612.5¢/kWh
Direct EnergyAutopay Texas 1216.7¢/kWh
Veteran EnergyVeteran Energy Valor 3612.4¢/kWh
TXUClear Deal 1214.9¢/kWh
4Change EnergyMaxx Saver Select 1212.1¢/kWh
GexaEco Saver Lite 1220.5¢/kWh
Express EnergyFlash 2412.1¢/kWh
Green Mountain EnergyPollution Free e-Plus17.8¢/kWh
ReliantPower on 1217.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerRate Lock 618.9¢/kWh
Rates Updated March 10, 2024

Gexa Energy Contact Information

Phone number: 855-639-8259
Website Address: Gexa Energy
Mailing Address:

601 Travis Street, Suite 1400 Houston, Texas 77002

Gexa Energy Bill Pay Gexa Energy

Gexa Energy Reviews and Ratings

BBB Accreditation On 10/27/2022 this business’s accreditation in the BBB was revoked by the BBB’s Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards.
BBB Customer Review Score Customer Review Score of 4.58/5
BBB Complaints 233 complaints closed in the last 3 years 96 complains closed in the last 12 months
Power to Choose Rating Texas Power To Choose Rating – 3/5 stars
Texas PUC Complaint Scorecard 3/5

Complaints Against Gexa Energy

In the first half of 2023 there were 91 complaints against Gexa Energy filed with the Texas PUC.  The types of complaints breaks down as follows:

Gexa PUC complaints

Total complaints filed with the Texas PUC for the first half of 2023

Slamming 6
Cramming 0
Billing 61
Quality of Service 0
Disconnection of Service 11
Provision of Service 13
All Other 2
Total Complaints 91

Click here to see up to date complaint statistics for Gexa Energy

Gexa Energy Texas PUC Certificate # 10027

Gexa Electricity Rates by City

Gexa Electricity Rates in Houston
Gexa Electricity Rates in Dallas
Gexa Electricity Rates in Abilene
Gexa Electricity Rates in Arlington
Gexa Electricity Rates in Corpus Christi
Gexa Electricity Rates in Fort Worth
Gexa Electricity Rates in Killeen
Gexa Electricity Rates in Laredo
Gexa Electricity Rates in McAllen
Gexa Electricity Rates in Temple
Gexa Electricity Rates in Tyler
Your city not listed below?  Click here to find your city.

About Gexa Energy

Gexa offers a 60 day Guarantee to insure that customers who enroll in a Gexa energy plan are happy with the plan.  The 60 day guarantee states that the company will switch customers to a different Gexa energy plan without charging a cancelation fee. Gexa offers electricity in multiple states  and began serving Texas customers started in 2002.  They offer residential and commercial electricity.

Gexa Energy Customer Service:

855-639-8259 Gexa Charitable Works – Gexa Energy Launches Community Heroes Grant Program  

Additional Information on Gexa Energy:

What You Need To Know About The Gexa BOGO Plan The GEXA BOGO Plan (Buy One Get One) is one of Gexa Energy’s most heavily marketed plans.  But will it really save you money? The plan is cleverly named BOGO because the hook for the plan is a 50% discount on Gexa’s energy charge.  A 50% discount sounds great doesn’t it?    Marketers love to direct consumers’ attention to how much they will save.  But, in the end, what you pay is a lot more important that what you save over an arbitrarily high listed price. read more >>