Direct Energy is headquartered in Houston, Texas. The company was originally founded in Toronto in 1986. It has since expanded to serve over four million customers in Canada and the United States. In 2021 it was acquired by NRG Energy, the parent company of Reliant Energy and several other brands. Direct Energy has made significant investments in Texas, including long-term power purchase agreements for 813 MW of electricity from five wind farms in the state.
Subsidiaries and Brands in Texas
CPL Retail Energy
Direct Energy Business
First Choice Power
WTU Retail Energy
For residential customers and small businesses in Texas, Direct Energy offers fixed price electricity and gas plans. They also offer a pre-paid electricity plan called Power-To-Go.
How do Direct Energy’s electricity rates compare to other Texas electric companies?
Here are some of the more popular Direct Energy Plans. Vaultelectricity.com provides a free realtime comparison tool to allow you shop for the cheapest Texas electricity provider. Enter your zip code above to see up to the moment electricity rates in your area. Right now there are dozens of electricity plans available in your area from multiple electric companies.
Customer Service and Billing Phone Number: 888-305-3828 Customer Service Hours of operation: Monday-Saturday 7:30am-8pm CST Texas PUC #10040 Direct Energy Charitable Works: Children’s Miracle Network Hospitals, Texas Children’s Hospital