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Reliant Energy

Reliant Energy

Reliant Energy currently provides electricity to over 1.5 million residential and business locations across Texas. Headquartered in Houston, Reliant is an industry leader in electricity offerings and customer service.  Electricity plans offered by Reliant include month-to-month plans, as well as multiyear options.  If you are searching for 100% renewable electricity plans, they have several to choose from.  The company is a subsidiary of NRG, one of North America’s leading energy companies.


Reliant Energy Awards and Achievements

Reliant Energy has garnered multiple awards and recognitions for its customer service and innovative approaches. The company was the recipient of the 2022 CXPA Innovation Award by the Customer Experience Professionals Association for its Make It Solar program. They received the 2022 Customer Centricity Awards World Series Winner for Crisis Strategy and Management, as well as the 2021 North American Customer Centricity Award for the same category by ARCET Global. In 2020, Reliant won the North American Customer Centricity Awards for its closed loop and See, Hear and Speak programs, aimed at resolving customer issues. The company was also honored with the 2019 Smart Grid Customer Innovation Awards by SmartEnergy IP for its innovative technology applications in customer engagement.


Reliant Gives Back to the Community

Reliant Energy is actively involved in community service and philanthropy. In 2023, the company partnered with the Astros Foundation to honor top summer readers. Through the Reliant Home Run Derby with the Dallas Cowboys, the company awarded $113,000 to North Texas Nonprofits. Reliant Energy, in collaboration with the Houston Texans, also provided $10,000 scholarships to student athletes. Reliant Energy is a subsidiary of NRG, one of the top Energy Companies in North America.


Reliant Electricity Plans


Name Term Type
Reliant Power On 12 12 Months Fixed Rate
Reliant Power On 24 24 Months Fixed Rate
Reliant Power On 36 36 Months Fixed Rate
Reliant Power On Flex Month to Month Fixed Rate
Reliant Get More, Save More 24 24 Months Fixed Rate
Reliant Secure Advantage 24 24 Months Fixed Rate
Reliant Home Advantage 24 24 Months Fixed Rate
Reliant Secure Advantage 15 15 Months Fixed Rate
Reliant Clear Flex Month to Month Fixed Rate
Reliant Digital Discount 24 24 Months Fixed Rate
Reliant Truly Free Nights 100% Solar 12 12 Months Fixed Rate
Reliant Truly Free Weekends 100% Solar 12 12 Months Fixed Rate
Reliant Truly Free Flex Days 100% Solar 12 12 Months Fixed Rate
Reliant 100% Solar 12 12 Months Fixed Rate
Reliant Electric Vehicle 12 12 Months Fixed Rate
Electricity rates are always changing.  To see how Reliant rates compare to other electricity providers, simply enter your zip code above to see a complete and up to date list of rates and plans in your area. Reliant also offers average billing to help with your budgeting.


How do Reliant Energy’s electricity rates compare to other Texas electric companies?

Oncor  area Electricity Rates

Compare these rates from other electricity providers in Fort Worth to Reliant Energy’s rates

Electric CompanyPlan NameElectricity Rate
GexaEco Saver Plus 2412.2¢/kWh
GexaGexa Eco Saver Lite 1219.7¢/kWh
4Change EnergyMaxx Saver Select 1212.2¢/kWh
Express EnergyExpress Energy Flash 2412.2¢/kWh
4Change EnergyMaxx Saver Select 2412.2¢/kWh
Cirro EnergySmart Value 12 Online17.9¢/kWh
TrieagleSure Value 3615.7¢/kWh
Direct EnergyAutopay Texas 1217.8¢/kWh
Veteran EnergyValor 3615.9¢/kWh
TXUClear Deal 2415.5¢/kWh
FrontierFrontier Power Saver 2415.5¢/kWh
TXUSeason Pass 1217.9¢/kWh
Green Mountain EnergyPollution Fee e-Plus 1218.0¢/kWh
ReliantReliant Power On 1218.7¢/kWh
Payless PowerRate Lock 1219.0¢/kWh
Rates Updated March 10, 2024

Centerpoint Area Electricity Rates

Compare these rates from other electricity providers in Houston to Reliant Energy’s rates

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2411.3¢/kWh
BKV EnergyThe Lantana 1515.0¢/kWh
GexaEco Saver Plus 2411.3¢/kWh
4Change EnergyMaxx Saver Select 2411.3¢/kWh
Cirro EnergySmart Simple 1217.1¢/kWh
TrieagleSure Value 3612.5¢/kWh
Direct EnergyAutopay Texas 1216.7¢/kWh
Veteran EnergyVeteran Energy Valor 3612.4¢/kWh
TXUClear Deal 1214.9¢/kWh
4Change EnergyMaxx Saver Select 1212.1¢/kWh
GexaEco Saver Lite 1220.5¢/kWh
Express EnergyFlash 2412.1¢/kWh
Green Mountain EnergyPollution Free e-Plus17.8¢/kWh
ReliantPower on 1217.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerRate Lock 618.9¢/kWh
Rates Updated March 10, 2024

Reliant Energy Contact Information

Phone number: 855-632-7028
Website Address: Reliant Energy
Mailing Address:

P.O. Box 3765 Houston, TX 77253-3765

Customer Care 866 222-7100
Reliant Energy Bill Pay Reliant Energy

Reliant Energy Reviews and Ratings

BBB Accreditation Reliant Energy is not BBB accredited.  They have an C BBB Rating

BBB Customer Review Score  Customer Review Score of 2.56/5

BBB Complaints
  • 235 complaints closed in the last 3 years
  • 78 complains closed in the last 12 months

Power to Choose Rating Texas Power To Choose Rating – 5/5 stars

Texas PUC Complaint Scorecard 5/5

Complaints Against Reliant Energy

In the first half of 2023 there were 239 complaints against Reliant Energy filed with the Texas PUC.  The types of complaints breaks down as follows:

Reliant Energy Complaints

Total complaints filed with the Texas PUC for the first half of 2023

Slamming 16
Cramming 2
Billing 141
Quality of Service 0
Disconnection of Service 38
Provision of Service 42
All Other 6
Total Complaints 239

Click here to see up to date complaint statistics for Reliant Energy

Reliant Electricity Rates

Reliant Electricity Rates in Houston
Reliant Electricity Rates in Dallas
Reliant Electricity Rates in Abilene
Reliant Electricity Rates in Arlington
Reliant Electricity Rates in Corpus Christi
Reliant Electricity Rates in Fort Worth
Reliant Electricity Rates in Killeen
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Reliant Electricity Rates in McAllen
Reliant Electricity Rates in Temple
Reliant Electricity Rates in Tyler

 

PUCT Certificate #10007