How Does Cirro Energy Compare to Other Texas electricity providers?

Cirro Energy is one of several electric providers owned by the NRG Corporation.  Other brands owned by NRG include Reliant and Green Mountain.  Cirro offers electric service in the crowded Texas marketplace.  If you live in a part of Texas where you have the power to choose your electric provider you may consider signing up with Cirro Cirro.

Cirro Energy Phone Number: 844-417-7174

Why Would I Choose Cirro Energy as My Electricity Provider?

To answer this, we will start with the most important consideration which how cirro energy rates compare to other Texas electric companies.

Cirro Energy Electricity Plans

Cirro Energy Electricity Rates
All electricity providers in Texas list their electricity rates based on 3 standard usage levels. They are:
  • 500 kWh – Apartment sized
  • 1000 kWh – Small home sized
  • 2000 Kwh – Large home sized.
Below is a table that shows how Cirro compares to some other major electricity companies.  We have shown prices at the 1,000 kWh usage level for both Dallas and Houston.  Keep in mind that electricity rates change often.  Today’s rates might not be the same as tomorrow’s rates.  Also, rates in Dallas are not the same as rates in Houston or Abilene.  To see the current rates in your area use our real-time electricity provider comparison tool by entering your zip code at the top of this page.   Rates updated periodically.  To see today’s rates in your area click here and enter your zip code.

Cirro Electricity Rates in Dallas Area (Oncor TDU)

Electric CompanyPlan NameElectricity Rate
BKV energyThe Lantana 1514.2¢/kWh
Frontier UtilitiesFrontier Saver Plus 2411.3¢/kWh
GexaGexa Eco Saver Plus 2411.3¢/kWh
4Change EnergyMaxx Saver Select 2411.3¢/kWh
Cirro EnergySmart Simple 1215.6¢/kWh
TrieagleSure Value 3612.9¢/kWh
Direct EnergyAutopay Texas 1216.3¢/kWh
Green Mountain EnergyPollution Free e-Plus17.4¢/kWh
TXUClear Deal 1213.9¢/kWh
4Change EnergyMaxx Saver Select 1211.1¢/kWh
GexaGexa Eco Saver Lite 1219.1¢/kWh
Express EnergyFlash 2411.3¢/kWh
Veteran EnergyVeteran Energy Valor 3612.8¢/kWh
ReliantReliant Power On 1219.9¢/kWh
Payless PowerRate Lock 1218.3¢/kWh
Rates Updated March 10, 2024


Cirro Electricity Rates in Houston Area (Centerpoint TDU)

Electric CompanyPlan NameElectricity Rate
Frontier UtilitiesFrontier Saver Plus 2411.3¢/kWh
BKV EnergyThe Lantana 1515.0¢/kWh
GexaEco Saver Plus 2411.3¢/kWh
4Change EnergyMaxx Saver Select 2411.3¢/kWh
Cirro EnergySmart Simple 1217.1¢/kWh
TrieagleSure Value 3612.5¢/kWh
Direct EnergyAutopay Texas 1216.7¢/kWh
Veteran EnergyVeteran Energy Valor 3612.4¢/kWh
TXUClear Deal 1214.9¢/kWh
4Change EnergyMaxx Saver Select 1212.1¢/kWh
GexaEco Saver Lite 1220.5¢/kWh
Express EnergyFlash 2412.1¢/kWh
Green Mountain EnergyPollution Free e-Plus17.8¢/kWh
ReliantPower on 1217.9¢/kWh
Ambit EnergyLone Star Classic 1219.5¢/kWh
Payless PowerRate Lock 618.9¢/kWh
Rates Updated March 10, 2024


Cirro Energy Sample Bill

Cirro Energy Bill

Understanding Your Cirro Energy Bill

1. Service Address

The physical address being serviced by the electricity meter.

2. Outage and Emergency Contact Phone Number

The phone number of the TDU company that owns the meter and the area’s power lines.


The ID number of the meter. Every electricity meter has a unique ESI ID. Think of it as the meter’s social security number.

4. Electric Usage Detail

The important information here is the kWh Usage. This number will be used to calculate your Energy Charge and the TDU Delivery Charges.

5. Plan Name

The Cirro electricity plan you are currently using. This determines your Energy Charge.

6. Cirro Energy Charge

This is where you find your current electricity rate to use when shopping for a new electricity plan. In this case, the electricity rate being charged by Cirro is “@ $0.07” (7 cents) per kWh.

7. TDU Pass-Thru Delivery Charge

This is the total charges being charged by your TDU company. The TDU owns and operates your electricity meter, as well as the power lines in your area. This is the amount the TDU charges you to deliver the electricity to you. These are “pass-thru” charges, and would be the same even if you were with an electricity provider other than Cirro.

8. Average price per kWh (Including TDU Pass-Thru Charges)

This is your total cost per kWh, excluding taxes. This includes the Cirro Energy Charge and the TDU Pass-Thru Delivery Charge.  

Cirro Energy FAQs

Is Cirro Energy My Light Company?

If you live in a Power to Choose area of Texas, you have to the option to choose Cirro as your electricity provider.  Compare Cirro electricity rates with TXU and the other Texas light companies to see who is offering the cheapest electricity rates in your city.  Switching providers in easy.  You can either sign up for Cirro electricity online or over the phone.

Reliability of Cirro Service

The reliability of service is exactly the same for all Texas electricity providers.  That is because Cirro or whatever company you choose as your electric provider is not the party responsible for actually delivering electricity to your home and responding to outages.  This responsibility falls on the regional utilities called TDUs (Transmission Distribution Utility).  Any retail electric provider is going to have the same TDU responsible for maintaining the power lines.  This is one of the most misunderstood aspects of the Texas electricity market and the one that keeps many people from shopping for better rates.  It doesn’t matter if you are with Cirro, or Reliant or anyone else, if your power goes out in Dallas you call Oncor.  If your power goes out in Houston you call Centerpoint.

Does Cirro Offer Average Billing?

Cirro offers average billing.  This will keep your bills a little more even by paying based on an average of the pass 12 month’s bills.  This will likely make your summer bills a little lower and your spring and fall bills a little higher.

How About Cirro Auto Pay?

Cirro offers Auto Pay as an option.  But, honestly, so does just about everyone else.

Is Business Electricity Available Through Cirro?

Cirro offers both residential and commercial service  

Cirro Energy Contact Information

Phone number: 844-417-7174
Website Address: Cirro Energy
Mailing Address: Cirro Energy U.S. Retailers, LLC P.O. Box 660004 Dallas, TX 75266-0004
Cirro Energy Bill Pay Cirro Energy Quick Pay

Cirro Energy Reviews and Ratings

BBB Accreditation Cirro Energy has been BBB accredited since 2018. They have an A+ rating.

BBB Customer Review Score Customer Review Score of 1.24/5

BBB Complaints 77 complaints closed in the last 3 years 30 complains closed in the last 12 months

Power to Choose Rating Texas Power To Choose Rating – 4/5 stars

Texas PUC Complaint Scorecard   4/5

Complaints Against Cirro Energy

In the first half of 2023 there were 108 complaints filed with the Texas PUC against Cirro Energy’s holding company US Retailers LLC.  The types of complaints breaks down as follows:

Total complaints filed with the Texas PUC for the first half of 2023

Slamming 8
Cramming 1
Billing 67
Quality of Service 0
Disconnection of Service 11
Provision of Service 21
All Other 4
Total Complaints 108

Click here to see up to date complaint statistics for Cirro Energy

  Texas PUT Certificate #10177